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Using the Hold Feature

How to place a telephone call on hold for an analog or digital phone

This article applies to: Telephone Services for Faculty and Staff

Analog Phone

To place a call on hold

  • Depress switchhook. (Hear dial tone.)
  • Dial *6. Do not replace receiver.
To return to held call
  • Depress switchhook until telephone rings.

Digital Phone

To place a call on hold

  • Press the Hold button.

To return to held call

  • Press Held Call Appearance.

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