Don't Use Your RingCentral Phone as Your Only Means of Authenticating

Because RingCentral logins are themselves subject to two-step authentication, CIT recommends that you do not use your phone number as your only source of authentication.

Many people find that setting their Automatic Authentication method to Duo Push (your iOS or Android device prompts you to approve your login) to be most convenient.

If you are unable to use RingCentral to authenticate - for example, you do not have a smart phone - the IT Service Desk can generate of list of one-time passcodes you can use.