Using a Physical Desk Phone with RingCentral
This article applies to: RingCentral
If you choose to have a desk set, you can make your calls through that, your computer, or a mobile device. Use whatever works best for your circumstances.
The keypad of a Polycom desk phone used with RingCentral can be used to direct and manage calls. You can use traditional features like Call Hold, Call Transfer, and Send to Voicemail, along with RingCentral features such as Flip, Park, and Call Record. These desk phones also have dedicated buttons for Hold, Transfer, Mute, and Speaker Phone.
You can also adjust many setting via your phone keypad by dialing through the desk phone itself, or by calling your number from another phone. You will need your PIN.
Below are links to vendor documentation on how to perform these operations.