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One of the ways you can configure your Lyris-based list determines who is allowed to join. There are three options:
Add Via Email Commands
Looking for how to subscribe yourself to an e-list?
Only list administrators may add members (other than themselves) to an e-list.
To add a member to a list, send an email message to
listname-request@cornell.edu
Many people find it convenient to use a headset with the RingCentral app. Please see the vendor’s Recommended Headsets support page for details.
The brands recommended, Poly and Jabra, are both widely available. The expense for headsets is the responsibility of your college / unit /…
Instructors or students accessing Zoom through Canvas can encounter issues opening Zoom. This might result in a blank screen area where the Zoom app should appear or an error message indicating Zoom failed to load, the session has expired, or the user is invalid.When troubleshooting Canvas-Zoom…
Cornell's Office of Emergency Management periodically tests the Emergency Mass Notification (EMN) Systems, which send notifications through voice and text messaging, email, CUView digital screens, official social media accounts, sirens, and public address systems.
RingCentral cloud-based communications require internet connectivity and can be accessed through an application on mobile devices and laptop or desktop computers.Cornell Network ConnectionOn-campus Cornell-managed computers are connected to the university’s high bandwidth internet fiber network in…
Don't Use Your RingCentral Phone as Your Only Means of AuthenticatingBecause RingCentral logins are themselves subject to two-step authentication, CIT recommends that you do not use your phone number as your only source of authentication.Many people find that setting their Automatic…
NUBB (Network Usage-Based Billing) has been retired as of 2020.
When scheduling meetings, users cannot copy and paste a list of alternative hosts into the Alternative Hosts field. App returns "No data" or "Please Enter valid email addresses" message. Error has been detected in web portal, desktop application, and Outlook add-in contexts.
Workaround: …
There are important updates to Policy 5.10 Information Security, that better align with our current technology and security environment. For more information, please read the revised policy.
Data Classification Changes
Data classifications names have…
To ensure that you are taking advantage of Zoom’s latest video and security features, keep your desktop client application updated to the most recent version.
When you schedule a Zoom meeting for a course, it’s important also to book the Zoom Room as a location for your recurring course meeting. You can do this by using Outlook to send an invitation to the Zoom Room.To book the Zoom Room for the recurring meeting for your course:
On most Cornell-owned and managed computers, please use the procedures in our Set Up RingCentral article.
TeamDynamix lets you check the status of your tickets at any time. To do so:
Log on to the TeamDynamix Client Portal.
When prompted, enter your NetID and Password.
By default, the Client Portal shows your current ticket requests; new, in process, or on hold. It includes any…
Connect to eduroam quickly and easily with our onboarding tool.
Some Linux operating systems do not automatically accept the certificate for eduroam. CIT does not officially support end-user Linux devices, but we can supply some general guidance. A Linux user can try any of the following options…
Many CU Print printers can also scan documents. You can choose PDF, TIFF, or JPG format.
Many instructors find it useful to trim the start end points of the Cloud Recording of a class session. You might want to do this to remove dead air, random chatter, or false starts from your presentation.
CU Print printers have been configured to issue a 100% refund automatically if a technical problem occurred while your print job was being printed.Refund requests older than 7 days will not be accepted after the end of the Fall or Spring semester. Refunds are also not allowed for printing on behalf…
You must be on a wired campus network, eduroam, or connected via CU VPN to use this procedure. CU Print will not work on RedRover due to lack of authentication.
To print from your own computer, you need to have installed the CU Print software. The software is already installed in…
All CU Print printers are equipped with a card reader. When you have sent a document to one of the CU Print queues, just hover your Cornell ID card over the card reader on the printer, and your document will print.
If you do not have your Cornell ID card handy, you can also release (…