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When an email user has set up forwarding from an Office 365 account to an external address (typically set through Outlook on the web), Outlook on the web displays an alert every time the user accesses the account. The Alert icon in the toolbar (the bell) will show that there is at least one new…
It can take up to six hours for new entries to be added to Microsoft's Address Book; the process that keeps everything in sync runs every six hours. In addition to affecting searches for contacts, this problem can prevent, temporarily, new additional accounts, such as EGAs, from being added to…
Certified Desktop is licensed and deployed to campus units by IT support professionals. Individual users who are interested in installing the data security tools that are part of Certified Desktop on their Cornell-owned laptop or desktop computer should contact local IT administrators.
CIT is…
If you are using a device that has CrashPlan installed, the best way to retrieve a file is described in our Download From Your CrashPlan Archive article.
The host of a Zoom meeting can turn on the closed captioning option and can assign this role to a participant. If you have been assigned this role, you will see a Closed Caption icon in the video controls at the bottom of your meeting window.
Closed captioning can be added to Zoom meetings and webinars though a manual or automated process. For details about live automated captioning and transcripts, visit Provide Live Transcripts for Zoom Meetings and Webinars. Read below for details about providing manual captions and transcripts…
During Your Time as a Postdoc
You have the same access to email and calendar resources as staff.
Postdocs Who Have Left the University
Once you depart:
All sites across campus must include information about web accessibility in their footer. There are now two options that have been approved for the university. This is an easy and quick change you can make to your website to comply with web accessibility standards. Please check the footer options…
Before contacting your local technical support, close the app and try launching again.If this second attempt does not work, go ahead and contact your local IT Service Group.
We recommend against forwarding your Cornell email to an external address.
But we recognize that some people really want to. Here's how to set up your Google Workspace (formerly G Suite) account to forward all your email to another, non-Cornell address.
CrowdStrike for Windows will be installed on your computer silently when your unit is ready to deploy the app as part of Certified Desktop on-boarding. No user actions are needed.
CrowdStrike for Mac will be installed on your computer silently when your unit is ready to deploy the app as part of Certified Desktop onboarding. No user actions are needed.
Microsoft is investigating an issue where calendar events that begin in Google Workspace Calendar, go to Office 365, and return to Google Workspace may not display properly in Google Calendar. Office 365 calendaring is not affected by this issue. Specifically, Cornell Google Workspace users…
When logging in to your Cornell G Suite account, you will use CUWebLogin (not Google Sign-In) with your NetID@cornell.edu address and password.
The ProblemThe CrashPlan app sends me through the two-step login process every time I open it, even if I recently checked Remember this device for 24 hours.The ExplanationWe apologize for the inconvenience, but this is out of our control, as it is the result of interactions between products…
These instructions are for computers using Certified Desktop.
In order to support collaboration with Cornell students and colleagues at other institutions, Google Workspace (formerly G Suite) accounts - which include Google's email, calendar, and collaboration services - are available for faculty and staff. Activating a Google Workspace account…
To Forward From Office 365 To Cornell Google WorkspaceLog in to Outlook on the web.In the red, Cornell-themed toolbar, click the Settings (gear) icon.In the right column, click Mail (it may already be selected).In the center column, click Forwarding.Click Enable Forwarding.Under Forward my email to…
This feature is particularly useful when you need to connect over a slower network and don't want CrashPlan to monopolize your throughput.You may want to set CrashPlan to exclude certain wireless networks when backing up. For example, you may want to use only the most secure network, or…
This information is relevant to you if you see this message when you log in at gsuite.cornell.edu: