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Welcome to Computer Hardware Repair The Hardware Repair News public Confluence page has solutions to known or common hardware issues.We are located at 337 Pine Tree Road (East Hill Plaza)Normal Business Hours: Monday through Friday, 8am to 4:30pm
Calendar is the calendar app included with Mac OS X. Using Apple Calendar, Apple Mail and Apple Address Book provides some - but not all - of the functionality of Outlook or Outlook on the Web.
Cornell Secure File Transfer is a secure method for transferring files smaller than 5 GB and allows anyone with a Cornell NetID to send and receive files. Cornell community members can add an external user to a whitelist in Cornell Secure File Transfer so that an external user can also send…
Outlook on the web can be used by anyone whose account is on Microsoft's Office 365 service.
You can choose to use Outlook on the web exclusively. Or you can use it when you're away from your own computer and use another email application, such as Outlook or Apple Mail, the rest of the time.
Log…
Microsoft Outlook is the university's default email system for faculty, staff, and affiliates. It is a cloud-based service that manages email, calendars, task lists, and address books.
The IT Service Desk can answer your questions about Cornell's IT services, help you troubleshoot, report issues that you're seeing, and more.Think a service might be broken? Check the IT Alerts page.
Confluence is useful for:Collaboratively authoring or editing documentsMaking information easily accessible on the webManaging revisionsControlling who has access to your informationWorking on projects with geographically diverse groupsConfluence limits file sizes to a maximum of 15MB. We recommend…
Cloudification is the conversion of applications, data storage, and compute cycles to take advantage of cloud computing. CIT offers a Cloudification service to help the Cornell community move to powerful, low-cost cloud infrastructure services. Cornell has enterprise agreements with …
Special Interest Groups, commonly referred to as SIGs, are formal IT@Cornell communities sharing an interest in or experience with specific technical areas. They are cross-departmental, cross-discipline, and not just for staff.
An e-list is a way to communicate with a number of people through a single email address. Whenever someone sends a message to an e-list address, that message goes out to everyone subscribed to the list. Participation in e-lists hosted by CIT is free; there are no subscription fees for list…
In addition to the email and calendar services available to Cornell, Office 365 includes additional productivity and collaboration services.These include:FormsEasily create surveys, quizzes and polls.
The Qualtrics mailer uses a default "from" address of invitation@surveys.mail.cornell.edu and the "reply-to" address of the individual's account. If you want to use custom from and reply-to addresses, we recommend setting up an Exchange Group Account (EGA) mailbox. A corresponding address that's…
A Cornell NetID is a unique electronic identifier that, when combined with a password, permits secure access to non-public Cornell resources and information. Types of NetIDs include roles such as student, faculty, staff, and alumni.NetIDs are unique and permanent. The same NetID is never reassigned…
Digital voice service offers a multi-line phone system, with a wide range of basic and advanced features and options that come either standard or available upon request. This service is particularly suited to environments with complex telephone needs, or a high volume of telephone traffic such as…
Current IT Statements of Need (access restricted)
Current IT Project Charters (access restricted)
Submit an IT Statement of Need
Submit an IT Project Charter
The experienced project management professionals in the Project Management Office (PMO) serve as the front door for IT…
IT@Cornell comprises two university-structured groups, encompassing almost all of the approximately 700 campus IT employees. The central IT organization, Cornell Information Technologies (CIT), focuses on providing central services, infrastructure, and enterprise services. The IT Service Group (…
Long distance calls from your Cornell phone are calls placed outside of the local Ithaca calling area.
Students should see information about Student Voice Service.
Long distance calling is classified in three categories; Local, Domestic, and International. Local long distance is calling a number…
We are committed to providing the Cornell community with the tools they need to continue working at home. Many of our software contracts already provide Home Use rights; see the articles for each software product for more information. We are working with other providers to increase availability.
BeyondTrust Remote Support (formerly known as Bomgar) is Cornell's remote assistance tool. Remote assistance allows a Cornell technical support provider (TSP) to access an end-user's computer in order to resolve a problem without having to talk the user through often elaborate or…