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Certified Desktop is licensed and deployed to campus units by IT support professionals. Individual users who are interested in installing the data security tools that are part of Certified Desktop on their Cornell-owned laptop or desktop computer should contact local IT administrators.
CIT is…
Units agreeing to the terms of the Certified Desktop Memorandum of Understanding (MOU) will need to document a plan to implement effective data security technical measures.
For units who have signed up for Certified Desktop, the following alternative security tools may be considered acceptable for meeting compliance requirements. Units should consult with the IT Security Office on deployment and reporting considerations. If the solution you're seeking is not…
If you are using a device that has CrashPlan installed, the best way to retrieve a file is described in our Download From Your CrashPlan Archive article.
The host of a Zoom meeting can turn on the closed captioning option and can assign this role to a participant. If you have been assigned this role, you will see a Closed Caption icon in the video controls at the bottom of your meeting window.
Closed captioning can be added to Zoom meetings and webinars though a manual or automated process. For details about live automated captioning and transcripts, visit Provide Live Transcripts for Zoom Meetings and Webinars. Read below for details about providing manual captions and transcripts…
During Your Time as a PostdocYou have the same access to email and calendar resources as staff. Postdocs Who Have Left the UniversityOnce you depart:
All sites across campus must include information about web accessibility in their footer. There are now two options that have been approved for the university. This is an easy and quick change you can make to your website to comply with web accessibility standards. Please check the footer options…
Before contacting your local technical support, close the app and try launching again.If this second attempt does not work, go ahead and contact your local IT Service Group.
We recommend against forwarding your Cornell email to an external address.But we recognize that some people really want to. Here's how to set up your Google Workspace (formerly G Suite) account to forward all your email to another, non-Cornell address.
Managing A and AAAA Records to Non-Cornell Addresses
Use of Campus namespace to reference off-campus IP addresses (A and AAAA records) is a common way to set up cloud providers. We are trusting that the provider will maintain that IP and prevent others from incidentally using it. Prior to cloud…
CrowdStrike for Windows will be installed on your computer silently when your unit is ready to deploy the app as part of Certified Desktop on-boarding. No user actions are needed.
CrowdStrike for Mac will be installed on your computer silently when your unit is ready to deploy the app as part of Certified Desktop onboarding. No user actions are needed.
Microsoft is investigating an issue where calendar events that begin in Google Workspace Calendar, go to Microsoft 365, and return to Google Workspace may not display properly in Google Calendar. Microsoft 365 calendaring is not affected by this issue. Specifically, Cornell Google Workspace…
When logging in to your Cornell G Suite account, you will use CUWebLogin (not Google Sign-In) with your NetID@cornell.edu address and password.
These instructions are for computers using Certified Desktop.
In order to support collaboration with Cornell students and colleagues at other institutions, Google Workspace (formerly G Suite) accounts - which include Google's email, calendar, and collaboration services - are available for faculty and staff. Activating a Google Workspace account…
To Forward From Microsoft 365 To Cornell Google WorkspaceLog in to Outlook on the web.In the red, Cornell-themed toolbar, click the Settings (gear) icon.In the right column, click Mail (it may already be selected).In the center column, click Forwarding.Click Enable Forwarding.Under Forward my email…
This information is relevant to you if you see this message when you log in at gsuite.cornell.edu:
Review Internal and External Documents in SiteImproveStart Siteimprove.Select Quality Assurance.Select Inventory.Select Documents.Locate the type of documents you want to review, such as PDF, Word, etc.For internal documents hosted on your website, select the number under Internal.For linked …