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CIT provides monthly bills with a list of the active services for your department, new voice and data requests will require an account number, for tracking purposes, even when there is no cost.RingCentral soft clients do not have monthly recurring charges. If your department has chosen to have…
The links to most documents on this page are password-protected. If you think you should have access, contact cit-av@cornell.edu.Cornell’s audio-visual standards are a set of documents, underlying services, and processes that allow colleges, units, and construction projects to produce…
The new IT@Cornell website improves IT support staff's access to knowledge, is more accessible, and provides the benefits of updated web framework technology.
IT@Cornell averages more than 350 thousand visits per month on average and contains more than three thousand knowledge, news, and…
About the Functional Review ProjectDuring the summer of 2022 a collaboration began among IT professionals to answer a question posed by senior leadership: What does end user support of technology at Cornell University look like?
Protect Your DataAs you select a storage option, keep in mind the kind of data you have, and the best way to protect it. Depending on the content, you may need to comply with state and federal laws such as FERPA.
When updates are available, a small DellCommandUpdate dialog box will appear near your task bar.
You also have the option to run this utility manually.
CIT strongly recommends:
Get HelpUse our online forms below to get exactly the help you need as quickly as possible.Endpoint ManagementJamfGeneral Support
Keep all your files in your back pocket! Think of OneDrive as an extension of your computer hard drive, giving you access to your files anytime, anywhere, and always up-to-date. It doesn’t matter if you use Windows, Android, macOS, iOS or the web – or even a combination of operating…
A Security Exception exists when information technology does not meet the security requirements in Cornell IT Security policies. Exceptions can exist for devices, applications, systems, and business or technical reasons.
Equidox PDF remediation software can save you time. Equidox lets you easily convert non-accessible PDFs into accessible PDFs or HTML. This remediation software is available for faculty, staff, and student workers who are assisting with accessibility projects.
CU Print is a campus printing service offered by Cornell Information Technologies. It’s a fast, easy, and inexpensive way to print. With CU Print, you can use any networked computer to send files over the campus network to laser printers located in libraries, computer labs, and elsewhere. CU Print…
Between March 2020 and June 2025, Cornell rolled out a new cloud-based phone system, RingCentral, to completely replace the existing campus telephone service. Cornell Information Technologies worked with each college, school, and unit to determine an appropriate timeline for transferring to the new…
The links on this page provide details on the use of specific equipment provided to instructors in recent years to support teaching at Cornell. Actual installations will vary among different classroom spaces.For classroom technology support, find the appropriate contact for your teaching space…
Scheduling@Cornell is a one-stop university academic and event scheduling system to request locations on campus:
TeamDynamix is Cornell's IT service management and ticketing tool that:
Current Cornell students, faculty, and staff have free, unlimited access to LinkedIn Learning's online library of high-quality training videos featuring the latest software, creative, and business skills. Access over 11,000 online courses designed for all experience levels.
Slack is a collaboration tool providing real-time online chat that allows media sharing, alerts, and discussion on any number of topics. There are many Slack channels (essentially online chat rooms). Anyone can join public channels; for private channels, anyone currently in the channel can invite…
Apps on Demand is a cloud-based virtual computer lab service. It is used by faculty to provide students easy access to software in a managed, standardized Microsoft Windows environment.Apps on Demand is accessed via a Canvas course using a web browser on any modern computer (PC or Mac) or tablet (…
Upon graduation, storage for Cornell Google accounts is reduced to 5 GB. Alumni must keep their accounts under 5 GB to keep using their Cornell email address and associated Google services. Alumni accounts over 5 GB and all their contents are deleted and the contents cannot be retrieved.Cornell…
Cority is an enterprise Environmental Health, Safety and Quality (EHSQ) software service. It is designed to improve the effectiveness of federal, state, and local regulatory compliance and reporting. It will help the university manage risk collectively.Cority’s EHSQ software modules help…