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These instructions are for computers using Certified Desktop.
In order to support collaboration with Cornell students and colleagues at other institutions, Google Workspace (formerly G Suite) accounts - which include Google's email, calendar, and collaboration services - are available for faculty and staff. Activating a Google Workspace account…
To Forward From Microsoft 365 To Cornell Google WorkspaceLog in to Outlook on the web.In the red, Cornell-themed toolbar, click the Settings (gear) icon.In the right column, click Mail (it may already be selected).In the center column, click Forwarding.Click Enable Forwarding.Under Forward my email…
This information is relevant to you if you see this message when you log in at gsuite.cornell.edu:
Review Internal and External Documents in SiteImproveStart Siteimprove.Select Quality Assurance.Select Inventory.Select Documents.Locate the type of documents you want to review, such as PDF, Word, etc.For internal documents hosted on your website, select the number under Internal.For linked …
A long list of folders and files can make it difficult to find what you’re looking for. Here are some strategies to help you get organized.
Dialing In to the H.323/SIP Room ConnectorOn an H.323 DeviceDial using one of the following:IP Address only, then enter meeting ID on the welcome screenIP Address##Meeting ID, for example: 192.168.3.142##213746932MeetingID@IP Address, for example: 2139746932@192.168.3.142 [Some Cisco/Tandberg…
If you feel that CrashPlan’s default settings for what is being backed up or how much of your computer’s resources are being used by the backup process, please contact your local IT Service Group. They can help you adjust these settings to better suit your needs.
Microsoft 365 Applications and Mobile AppsBecause Microsoft 365 uses Microsoft Azure authentication, you should rarely need to additionally authenticate with Two-Step Login when launching a Microsoft app on your computer or mobile device.
If you are connecting to Zoom through your computer, you do not need this information.
The funding model for Voice & Data has recently changed. Beginning in FY22, basic service for both Voice & Data are considered common utilities and are therefore covered by the Cost Allocation Model (CAM).
The links to most documents on this page are password-protected. If you think you should have access, contact cit-av@cornell.edu.Cornell’s audio-visual standards are a set of documents, underlying services, and processes that allow colleges, units, and construction projects to produce…
The new IT@Cornell website improves IT support staff's access to knowledge, is more accessible, and provides the benefits of updated web framework technology.
IT@Cornell averages more than 350 thousand visits per month on average and contains more than three thousand knowledge, news, and…
About the Functional Review ProjectDuring the summer of 2022 a collaboration began among IT professionals to answer a question posed by senior leadership: What does end user support of technology at Cornell University look like?
Protect Your DataAs you select a storage option, keep in mind the kind of data you have, and the best way to protect it. Depending on the content, you may need to comply with state and federal laws such as FERPA.
When updates are available, a small DellCommandUpdate dialog box will appear near your task bar.
You also have the option to run this utility manually.
CIT strongly recommends:
Get HelpUse our online forms below to get exactly the help you need as quickly as possible.Endpoint ManagementJamfGeneral Support
Keep all your files in your back pocket! Think of OneDrive as an extension of your computer hard drive, giving you access to your files anytime, anywhere, and always up-to-date. It doesn’t matter if you use Windows, Android, macOS, iOS or the web – or even a combination of operating…
A Security Exception exists when information technology does not meet the security requirements in Cornell IT Security policies. Exceptions can exist for devices, applications, systems, and business or technical reasons. Cornell policy requires that the person(s) responsible or accountable for…
Equidox PDF remediation software can save you time. Equidox lets you easily convert non-accessible PDFs into accessible PDFs or HTML. This remediation software is available for faculty, staff, and student workers who are assisting with accessibility projects.