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The time to complete a Security Exception will vary. Approval is required from the Security Liaison of the department, the IT Director of the department, and the Chief Information Security Officer (CISO). This may vary depending on the individual who submits the Security Exception. A Security…
You can send documents to a fax number; your documents will print for the recipient as if they had been faxed.
The total size for all documents sent as a single fax is 50 MB.
CU Print printers have been configured to issue a 100% refund automatically if a technical problem occurred while your print job was being printed.
A 50% refund will be given when an individual initiates and releases a print job that is:
Your department's telecom coordinator needs to request RingCentral for the department. Once that has happened, members of the department will receive an invitation email to set up their RingCentral account.
When you click the link in the invitation email you receive from CIT or RingCentral, your…
You must be on a wired campus network, eduroam, or connected via CU VPN to use this procedure. CU Print will not work on RedRover due to lack of authentication.
To print from your own computer, you need to have installed the CU Print software. The software is already installed in…
All CU Print printers are equipped with a card reader. When you have sent a document to one of the CU Print queues, just hover your Cornell ID card over the card reader on the printer, and your document will print.
If you do not have your Cornell ID card handy, you can also release (…
You can find CUPrint printers on the Cornell Google Map by selecting the layer on the map.
If you prefer a list, that can be found in the Location Directory as well.
User Experience
I've authenticated, but the printer icon in my dock is bouncing and it says my job is "held for authentication."
How to Solve this Problem
If you entered your Name or Password incorrectly, a printer icon in your dock will start bouncing to get your attention.
Should you no longer need to use CU Print printers, you can uninstall the software.
If you will be doing all or most of your printing to CU Print printers, you can set one of the CU Print queues as your default. You still have the option, every time you print any document, to specify a different printer.
If you frequently print to non-CU Print printers, the procedure described…
CU Print is replacing Net-Print as the service that allows you to print from your computer (or a lab computer or a friend's) to a number of printers on campus. You'll send your print jobs to a print queue for either black and white printers or color printers. Then, when you are standing in front of…
You must be on a campus network or using CU VPN to use this procedure.
Log in to the CU Print web portal with your NetID and password.
The Summary page will open, showing your account balances and recent activity.
Background
For many years, Net-Print has been Cornell's campus-wide printing service, allowing you to print from anywhere to nearly 200 printers. The system grew and evolved over the years, as these things do, and the seams started showing. In addition, the printers were owned and maintained by…
You can have one or more CU Print accounts. There are three types of accounts:
To print while NOT on the Cornell wired or wireless network, you must connect to the network using Cornell's Virtual Private Network (CU VPN), a service that authenticates your identity and affiliation with Cornell using your NetID and password, and then sends all your Cornell-related…
Individual accounts cannot be transferred or used by another individual.
It is your responsibility to keep your password secure (please visit our Strong Passwords article for suggestions) when leaving a computer.
Cornell has partnered with the PrintReleaf global reforestation program. CU Print uses PrintReleaf Exchange technology to measure monthly campus paper consumption. To help offset the CU Print carbon footprint, an equitable number of trees are planted at global reforestation projects around the…
In order to install CU Print, submit print jobs, or use the CU Print web portal, you must be connected to the campus network (wired or wireless) OR use the CU VPN service to connect.
CU Print is currently supported for:
Microsoft Bookings is an online and mobile app for departments and units that provide services to customers on an appointment basis.
Please contact your local IT Service Group. Each department has made local decisions about what settings are configurable by individual users, so we cannot provide “one size fits all” instructions here. Your local support will be able to assist you.