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User Experience If you use the macOS Contacts app, you may not be able to sync your contacts after opting in to Two-Step Login for Office 365. What to Do Select System Preferences. Select iCloud. Deselect (uncheck) iCloud Keychain. Select OK.
When a profile password is created, all data and settings are encrypted (AES-256-bit). It is not possible to recover a lost password; however, it is possible to delete a profile and create a new one. The procedure is tricky and a mistake could cause serious problems, so please contact your…
When a profile password is created, all data and settings are encrypted (AES-256-bit). It is not possible to recover a lost password; however, it is possible to delete a profile and create a new one.  Delete the following 3 files: 
In some cases, these may be false positives, such as sequences of numbers that resemble Social Security numbers, credit card account numbers, or other types of confidential data.
After a scan, review the list of potential risks. If the program has identified a file that contains work-related confidential data but which you no longer need for your work, you can “shred” the file to securely delete it.
Every employee of the university bears a responsibility for protecting restricted and sensitive data. Personal, financial, identification, and other confidential data, when stolen or misused, can cause serious harm to individuals and organizations. The first step to protecting and preventing…
We are asking that all Anonymous Access to Cornell Confluence spaces be turned off wherever possible. Anonymous access makes spaces open to the public and risks potential sharing of content not appropriate for global consumption, along with other security vulnerabilities.
You can create a location where anyone can send you files, even if they don't have a Box account. You can give people a link or put a widget on most websites, blogs, or social networking services that support embedded HTML iframe code. Files can be as large as 15 GB. Files are automatically…
Use the Zoom Add-in for Microsoft Outlook (Windows or Mac) If you have the Zoom add-in for Microsoft Outlook installed, use this method to add a Zoom session to an existing Outlook calendar meeting. You cannot add a Zoom session to individual calendar entries in the past.
If you see a location labeled Temporary Drive, use it. If not, use Temporary Folder. Move Files INTO Temporary Location You will get the best performance if you open files from your Temporary Drive or Temporary Files location within the stream. Before working with an app in your Apps on Demand…
To determine who the network administrator(s) are for your college or administrative unit:
We recommend that you use Microsoft's Outlook App for Android or Win Mobile rather than the native app. See Microsoft's Outlook App for Android Mobile support page or Microsoft's Win Mobile App support page for download and setup instructions.
We recommend that you use Microsoft's Outlook App for iOS rather than iOS's native app. See Microsoft's Outlook App for iOS Mobile support page for download and setup instructions.
On rare occasions, an app's window will appear as a black box instead of showing the app. This is a case of "turn it off, then turn it back on," specifically, In the Appstream navigation bar, click the User icon, then select End session. Sign back in to Apps on Demand.
If one or more applications appear off-screen, it is likely a resolution problem, either in AppStream or on your local device. AppStream: In the AppStream Navigation bar, click Enter fullscreen mode. Local device: Your device's resolution is controlled in the device's settings, typically…
If, when signing in to Apps on Demand, you are asked to "Select a role," it probably means you have multiple sets of permissions in the service. Select whichever option matches the class you selected on the IT@Cornell Application Portal (in step one of the Sign In to Apps on Demand procedure).
If, when signing in to Apps on Demand, you see a message that says "Your request included an invalid SAML response," it means you are not included in the group authorized for access to this class's stream.
If, when signing in to Apps on Demand, you see this message: "Unable to authorize the session. Cross account access is not allowed." it means you have probably selected the wrong class or project from the IT@Cornell Application Portal (step one in our Sign In to Apps on Demand article).
Follow this procedure when you no longer want AppStream to have permission to access your OneDrive account, for example, when you no longer have any classes using AppStream. This will not affect or delete any files stored in your OneDrive. It only removes AppStream’s access to them.
You will need to do this only once. We assume you have signed in to Apps on Demand and opened at least one app.

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