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Use your browser (preferably Google Chrome) to navigate to Canvas at Cornell.
You will get the best performance if you work with files from your Temporary Drive or Temporary Files location within the stream.
Cornell's Apps on Demand (Amazon AppStream) no longer offers Google Drive as an option for Apps on Demand file storage. OneDrive is still available.
Prerequisites
You must have Cornell's Two-Step Login service enabled.
You must have OneDrive for storing your files. All students, faculty, and staff have OneDrive, accessible through outlook.cornell.edu.
In the AppStream navigation bar, click Launch app (the four-squares icon). The list of applications available in your stream will be displayed. Click the desired app to launch it.
Any currently-running apps will remain open. Click Switch windows (the overlapping rectangles icon in the navigation…
You will get the best performance if you open files from your Temporary Drive or Temporary Files location within the stream.
In the AppStream navigation bar, on the right, click the User icon, then select End session.
Disconnected sessions (closing the web browser) and idle sessions (no keyboard / mouse activity) will stay active for 60 minutes and then be automatically logged off. If you fail to reconnect or…
If, when signing in, you see a message that "No streaming resources are available for your session," it most likely means that at the time you tried to sign in, all available AppStream sessions were currently in use by other users.
While using Apps on Demand, you'll see the Amazon AppStream Navigation Bar between your browser header and your applications.
If you are using Google's browser, Chrome, you can copy and paste normally between applications running on your device and running in Apps on Demand. You do not need the information on this page if you are using Chrome.
If you are using some other browser, there are extra steps involved in copying…
What is spam?
Messages classified as unsafe (viruses and malware) are not delivered, period.
Messages classified as spam are placed in your account's Office 365 Junk Email folder. For students, this means the spam never gets as far as your Office 365 or Google Workspace Inbox.
If this happens, Microsoft recommends turning off caching of shared folders as documented on their Performance and Sync Problems support page. In the Resolution section of that page, follow the steps for Method 2: Disable caching of all shared folders.
The vendor's documentation recommends that you not run Box Drive and Box Sync on the same machine. Both the vendor's installer and the Cornell Managed Desktop installer will walk you through uninstalling Box Sync while installing Box Drive.
Some units have turned off this feature for their users. If you cannot perform the steps listed below, please contact your local IT Service Group.
There may be times when you do not want CrashPlan to perform backups.
It is possible to change which files and folders CrashPlan archives.
To see what is currently being backed up, see View Files in Your CrashPlan Archive.
If you want to change your settings, please contact your local IT support folks.
E-lists are the preferred email solution for conversations (two-way or multiple-way communication), but there are several good options if your need is for an announcements channel.
General
For detailed technical requirements, see the Zoom System Requirements for PC, Mac, and Linux on the Zoom web site. Their page includes lists of vendor-suggested cameras, microphones, speakers, and other peripherals.
If you signed up for a free or trial account directly with Zoom and you used your @cornell.edu address for that account, you may find it impossible to log in to Cornell's Zoom service as documented here. On attempting to log in, you may see an error message instructing you to contact Cornell's Zoom…
When an email user has set up forwarding from an Office 365 account to an external address (typically set through Outlook on the web), Outlook on the web displays an alert every time the user accesses the account. The Alert icon in the toolbar (the bell) will show that there is at least one new…
It can take up to six hours for new entries to be added to Microsoft's Address Book; the process that keeps everything in sync runs every six hours. In addition to affecting searches for contacts, this problem can prevent, temporarily, new additional accounts, such as EGAs, from being added to…