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Please also see Keep Malware (Viruses, Trojans, Worms) Off My Computer Report Security Incidents (Compromised Data, Virus, etc.) Store Confidential Data
Tips Instructors: for information on how to teach remotely, visit the Center for Teaching Innovation's Planning for Teaching Remotely. Employees: See what other tools can help you work remotely. Our friends at Stanford have put together a quick set of tips on remote meeting etiquette.
Background In 2019, changes were made to the process for updating applications and operating systems on Mac devices. The process requires fewer prompts and user interruptions during the management, installation, update, and patching of operating systems and installed applications. Option 1: User-…
User Experience A few users have reported getting an error when re-installing Box Drive on Windows 10.
User Experience The Remember me for 24 Hours or Trust browser checkboxes do not work with Safari 13.0.4 and up on devices running macOS Mojave 10.14. Solution There are two options: Switch to a different browser, such as Firefox or Chrome. OR   Complete the Two-Step Login…
For more information about Logging In with Touch ID see the Duo article about Touch ID. For information about how to set up your Apple device to use Touch ID, visit Apple's documentation, Use Touch ID on Mac.
The free desktop version allows you to combine multiple data sources (both local and remote) into complex dashboards, to massage the data tables, and to publish snapshots of the data models for access by others. The for-fee, web-based Pro version allows you to create simpler models from local data…
For more details about how access to IT services changes depending on your status and role at Cornell, refer to IT Services Available with Your Role at Cornell. Students About to Graduate Students should refer to
Faculty and Employees This table details which services are available to current and former faculty, trustee, staff, postdoc, and other employment relationships. Current faculty, staff, and students generally have access to most Cornell services.
Problem When you attempt to download or access the web version of Power BI from Microsoft's site, after entering your Cornell email address, you see this error message:
User Experience When adding a Cornell.edu exchange account on your iOS device, you see the following warning: "Adding an Exchange account will allow the Exchange administrator to remotely manage your device. The administrator may collect personal data, add/remove accounts and restrictions, list,…
Microsoft Power BI Pro is available on request for Cornell faculty and staff. It is not available for students. See Power BI Version Comparison. 
Microsoft Power BI is a collection of software services, apps, and connectors that work together to turn your unrelated sources of data into coherent, visually immersive, and interactive insights. Your data may be an Excel spreadsheet, or a collection of cloud-based and on-premises hybrid data…
Remove Users Log into Confluence and view the space from which you want to remove the user. In the bottom-left corner of the browser window, click Space tools, then select Permissions. In the Individual Users section (in the middle of the screen), click Edit Permissions. On the…
On the LinkedIn Learning Help home page, the left column lists many of the most often sought topics about your LinkedIn Learning experience. You will find information on topics such as managing your account  updating your profile and preferences  browsing and searching for…
You earn Certificates of Completion for the courses you have completely watched at LinkedIn Learning. See the vendor's Certificates of Completion Overview for full information.
See the vendor's Downloading and Updating LinkedIn Learning Apps page for complete information.
If you are using a relatively up-to-date browser and computer, LinkedIn Learning should work just fine. If you'd like details, see LinkedIn Learning's Minimum System Requirements help page.
Sign In to Your Cornell Linkedin Learning Account Go to the LinkedIn Learning home page at linkedin.com/learning/ Click Sign in.
If you have a space (either personal or global) that is no longer active, follow this procedure to delete that space. 

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