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While using Apps on Demand, you'll see the Amazon AppStream Navigation Bar between your browser header and your applications.
If you are using Google’s browser, Chrome, you can copy and paste normally between applications running on your device and running in Apps on Demand/Amazon AppStream. You do not need the information on this page if you are using Chrome.If you are using some other browser, there are extra steps…
What is spam?
Messages classified as unsafe (viruses and malware) are not delivered, period.
Messages classified as spam are placed in your account’s Office 365 Junk Email folder. For students, this means the spam never gets as far as your Office 365 or Google Workspace Inbox.
If this happens, Microsoft recommends turning off caching of shared folders as documented on their Performance and Sync Problems support page. In the Resolution section of that page, follow the steps for Method 2: Disable caching of all shared folders.
The vendor’s documentation recommends that you not run Box Drive and Box Sync on the same machine. Both the vendor’s installer and the Cornell Managed Desktop installer will walk you through uninstalling Box Sync while installing Box Drive.
Some units have turned off this feature for their users. If you cannot perform the steps listed below, please contact your local IT Service Group.There may be times when you do not want CrashPlan to perform backups.
It is possible to change which files and folders CrashPlan archives.To see what is currently being backed up, see View Files in Your CrashPlan Archive.If you want to change your settings, please contact your local IT Service Group.
E-lists are the preferred email solution for conversations (two-way or multiple-way communication), but there are several good options if your need is for an announcements channel.
GeneralFor detailed technical requirements, see the Zoom System Requirements for PC, Mac, and Linux on the Zoom website. Their page includes lists of vendor-suggested cameras, microphones, speakers, and other peripherals.
If you signed up for a free or trial account directly with Zoom and you used your @cornell.edu address for that account, you may find it impossible to log in to Cornell’s Zoom service as documented here. On attempting to log in, you may see an error message instructing you to contact Cornell’s Zoom…
When an email user has set up forwarding from an Office 365 account to an external address (typically set through Outlook on the web), Outlook on the web displays an alert every time the user accesses the account. The Alert icon in the toolbar (the bell) will show that there is at least one new…
It can take up to six hours for new entries to be added to Microsoft's Address Book; the process that keeps everything in sync runs every six hours. In addition to affecting searches for contacts, this problem can prevent, temporarily, new additional accounts, such as EGAs, from being added to…
Certified Desktop is licensed and deployed to campus units by IT support professionals. Individual users who are interested in installing the data security tools that are part of Certified Desktop on their Cornell-owned laptop or desktop computer should contact local IT administrators.
CIT is…
If you are using a device that has CrashPlan installed, the best way to retrieve a file is described in our Download From Your CrashPlan Archive article.
The host of a Zoom meeting can turn on the closed captioning option and can assign this role to a participant. If you have been assigned this role, you will see a Closed Caption icon in the video controls at the bottom of your meeting window.
Closed captioning can be added to Zoom meetings and webinars though a manual or automated process. For details about live automated captioning and transcripts, visit Provide Live Transcripts for Zoom Meetings and Webinars. Read below for details about providing manual captions and transcripts…
During Your Time as a Postdoc
You have the same access to email and calendar resources as staff.
Postdocs Who Have Left the University
Once you depart:
All sites across campus must include information about web accessibility in their footer. There are now two options that have been approved for the university. This is an easy and quick change you can make to your website to comply with web accessibility standards. Please check the footer options…
Before contacting your local technical support, close the app and try launching again.If this second attempt does not work, go ahead and contact your local IT Service Group.
We recommend against forwarding your Cornell email to an external address.
But we recognize that some people really want to. Here's how to set up your Google Workspace (formerly G Suite) account to forward all your email to another, non-Cornell address.