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Configure Email Clients for Resource Accounts

There are two ways to view (and work with) a Resource Account through your email/calendar client. This article describes the differences.

This article applies to: Resource Accounts

In This Article

Recipient Rights

With Recipient rights, a copy of messages sent to the account are delivered to your Exchange account.

You do NOT need to configure your account to receive these messages; do NOT use the links in the Access Rights section below.
  • An administrator for the resource account MUST use the Exchange Account Manager to give you Recipient rights.
  • You may, if you choose, set up a rule (filter) to sort the messages for a resource account into a particular folder. We recommend using Outlook on the Web to set up this rule. See our Filter Resource Account Messages article for detailed instructions.

Access Rights

Microsoft has introduced a preview of the New Outlook for users of Windows and Mac desktop applications. Some users find that after software updates, their Outlook is opening in the “New” view and missing functionality. Please contact the IT Service Desk if you need assistance switching back to the Old Outlook.

With Access rights, you have you full control over reading, filing, and deleting messages in the Resource account mailbox, and the ability to add, modify, and delete entries on the account's calendar. Access to the mailbox and calendar does NOT require use of a shared password. Each user logs in with their own NetID password.

  • An administrator for the resource account MUST use the Exchange Account Manager to give you Access rights.
  • You MUST follow the procedure linked below for your email client.

Set Up Outlook for Windows

Set Up Outlook for Mac

Set Up Outlook on the web

Set Up Outlook for iOS

Set Up Outlook for Android

We do not recommend using Apple Mail or other IMAP email clients to access Resource Accounts. Please use one of the clients listed above or Outlook on the Web.

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