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Oracle’s PeopleSoft Campus Solutions system is a comprehensive suite of solutions that Cornell uses to manage the student lifecycle. PeopleSoft Campus Solutions is used from recruiting and admissions to student services and alumni relations.  Campus CommunityCampus Community is comprised of…
To use CU VPN with Cornell campus networks and services, you must use the Cisco AnyConnect VPN software. Built-in Windows and macOS software will not work. Supported operating systems: Windows 10 macOS, the current version and the two previous versions iPhone and iPod Touch (…
Apple: The AnyConnect mobile client is available for free from the Apple App Store. Android: The AnyConnect mobile client is available for free from the Google Play Store. Install and Configure Install the AnyConnect client app. Open the AnyConnect app. If you see a message asking if you…
To use Cornell's Virtual Private Network (VPN) with campus networks and services, you must use Cisco Secure Client VPN software. See the How to Install Cisco VPN Software page for instructions.
To use Cornell's Virtual Private Network (VPN) with campus networks and services, you must use Cisco Secure Client VPN software. See How to Install Cisco VPN Software for instructions.
To use Cornell's Virtual Private Network (VPN) with campus networks and services, you must use Cisco Secure Client VPN software. See the How to Install Cisco VPN Software page for instructions.
You must have administrative privileges to install the CU VPN software on your computer. After you install the Secure Client, the software will be upgraded to newer versions automatically. Allow the client to upgrade when it requests permission. Enter the following:
You must have administrative privileges to install the CU VPN software on your computer. After you install the Cisco Secure Client, the software will be upgraded to newer versions automatically. Allow the client to upgrade when it requests permission. Enter the following:
You must have administrative privileges to install the CU VPN software on your computer. After you install the Secure Client, the software will be upgraded to newer versions automatically. Allow the client to upgrade when it requests permission. Enter the following:
Browser Compatibility & Issues Access to online bills & reports is through a web-based interface. The following browsers are officially supported by the billing solutions vendor: IE 6.0 or higher (Windows only) Firefox 1.0 or higher Safari (Macintosh only) is not officially supported…
If you're planning to use CU VPN when you're traveling, it's a good idea to try a test run before you go. Using the computer you're taking on your trip, connect to CU VPN or to your departmental VPN. You can complete this test from:
CU VPN authenticates your identity and affiliation with Cornell using your NetID and password. Traffic to and from Cornell IT resources hosted on campus is sent through an encrypted “tunnel” to campus. All other traffic goes over your local Internet connection and does not use the…
University-Owned OptionsWe recommend CrowdStrike for all Windows computers that are part of Certified Desktop.
University-Owned ComputersIf the university-owned computer is managed by a unit that’s signed a Certified Desktop agreement, your IT staff will deploy CrowdStrike.
Outlook on the WebMicrosoft frequently changes the design of Outlook on the web, so your version may differ somewhat from the description here.In the Outlook ribbon at the top of the page, click the gear (Settings) icon.In the Settings window, in the left column, click Mail.In the middle column,…
As a retiree, you can choose from these ways to continue receiving your Cornell email:
Here’s how to view headers for the email clients supported by the IT Service Desk.
Audio-Visual SupportIncidents (troubles, whether associated with an active project or past/general AV system) should be submitted using the “Audio-Visual Support” button in the sidebar. Tickets will be escalated to a Level 2/3 design consultant/engineer as appropriate. Often, active Design…
Requests for a New Machine Virtual Server Order New Blade Request Requests for Existing Machines Linux Account Request Form Unix Printer Request Form
Response Time CIT's goal is to respond to non-urgent support requests within two business days.

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