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View Resource Accounts in Outlook for Mac

This set of steps will make a Resource Account (EGA, Room account, or Equipment account) mailbox and calendar available to you automatically, every time you use Outlook.

This article applies to: Outlook for Mac , Resource Accounts

This procedure assumes you are already using Outlook to access your NetID email account.

If you are not using Outlook for your NetID email account, follow the steps in our Initial Setup for Outlook article, then come back here and complete the steps below.

  1. Open Outlook and login with your own NetID and password.
  2. Under the Outlook menu, ensure that New Outlook is checked.
  3. On Microsoft's Open Shared support page, follow the instructions for Open a Shared or Delegated Mailbox.

Near the top of Microsoft's page you may notice instructions for "Older versions." Do not use the Older versions instructions; it will store your Sent messages in the wrong account's folder.

For all accounts (both your NetID mail and every Resource Account), you must use your address for the User name, and the password you use with your NetID. You cannot just enter your NetID. It must be the email address associated with your NetID.


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