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Cornell University

Resource Accounts

There are three distinct types of Resource Accounts:

Room Account

A mailbox assigned to a meeting location, such as a conference room, auditorium, or training room. Include a room account as a resource in meeting requests to reserve the room for your meeting. Most units have rules about naming and managing room resources. Please contact your unit staff before creating meeting room resources.

Equipment Account

A mailbox assigned to a resource that is not tied to a specific location, such as a portable computer projector, microphone, or a company car. Include an equipment account as a resource in meeting requests to reserve the resource for your meeting.

Exchange Group Account (EGA)

A fully featured mailbox that can be accessed by multiple people. EGAs are useful for situations where more than one person handles the incoming messages and/or when messages are intended for a particular purpose rather than a particular person. See our More About EGAs article for details about what EGAs are and aren't meant to do.

Support Contact:

Cornell IT Service Desk

Normal Business Hours: Monday-Friday, 8am-6pm (Eastern Time)
Emergency Service Disruptions: After Hours Support

Service Details:


A Resource Account is a specialized Exchange account that allows a Cornell group to handle email or calendars related to its mission or business. 


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