Skip to main content

Self-Service Index

This article applies to: Managed Servers

Questions? Send email to

What is Virtual Machine (VM) Self-Service?

Some groups on campus have created templates for servers for their needs. These groups use a self-serve order form that applies pre-defined defaults for:

  • Subnets
  • Policies
  • Administrators

The self-service form allows on-demand fulfillment of orders any time, even outside normal business hours. When a request is submitted, the machine is usually built immediately. An email is sent to the requester when the new VM is ready.

Authorization is built into the self-service request system. Designated Area Managers for a service group control a list of users who can request virtual servers.

Who can use VM Self-Service?

The self-service application can be used by anyone who:

  • Has a valid Cornell NetID.
  • Can be associated with a Service Group that is already set up in the self-service system.

Submitting a Request

  • Navigate to If you want detailed information about submitting a request, see Submit an Order and View Order Status.
    Note: The site is only available from on-campus or for remote users via the VPN.


  • VM Resources: Virtual machines are limited to 2 CPUs and 8 GB RAM. Default RAM allocation is 1 GB for Linux and 2 GB for Windows.
  • Disk Size: The maximum size of any individual filesystem or drive letter is 500 GB. The maximum size of a virtual server (all disks together) is 700 GB.
  • Host Naming: Due to external issues, a pre-defined naming scheme for each Service Group and/or Project is negotiated with each Service Group.

Note: If you require a virtual machine that exceeds these limits, do one of the following:

Was this page helpful?

Your feedback helps improve the site.