Service KBAs Managed Servers Articles File Transfer Win/Unix Client and a Windows Server Transfer Files Using FTPS with a Host External to Cornell Transfer Files Using Microsoft File Sharing for Windows Macintosh Client and a Unix Server File Transfer Guidelines Unattended Server to Server File Transfers: Unix to Unix Win/Unix Client and a Unix Server Macintosh Client and a Windows Server Transfer Files Using FileZilla Choose a File Transfer Protocol Support and Maintenance Get Support for Managed Servers Supported Operating Systems Request Changes to an Existing Virtual Server Disaster Recovery and High Availability Security and Confidential Data Restricted Applications in the Server Farm Security Tiers Patch Management: Windows Server Farm Account Management Marshaling IDs Sudo Privileges Mail Handling Tiers in the Server Farm Administrative Tasks Create CNAME Without Owning the Target Domain Firewall Rules on Windows Managed Servers Firewall Rules on Linux Managed Servers Patch Management: Unix Install Windows IIS Secure Windows Traffic with IPsec Passwords Password Policy for Windows Servers Change Password Unix or Windows Virtual Machine Self-Service Self-Service Index Get Started with a New Server Restart a Unix Server Restart a Windows Server Change Patch Times Request a Virtual Server Console Access Request Changes to an Existing Virtual Server Managed Windows Server Where to Install New Software Fees and Billing for Managed Servers See Administrators and Remote Users Windows Policy Group Settings Remote Connections Connect to Server Farm Machine: Windows Desktop (RDP) Monitoring, Alerting, and Communication Overview of On-call Lists, Contact Information, and Server Monitoring SF Info: Add Services to Servers and Set Up Monitoring Verify Contacts for a Server