Service KBAs Managed Servers Articles Administrative Tasks Passwords Virtual Machine Self-Service Onboarding for New Customers Managing Contacts for a Server Restricted Applications in the Server Farm Fees and Billing for Managed Servers Supported Operating Systems Request a Virtual Server Request Changes to an Existing Virtual Server Managed Windows Server Service Specific Information Request Forms Remote Connections Monitoring, Alerting, and Communication File Transfer Support Overview of On-call Lists, Contact Information, and Server Monitoring Get Support for Managed Servers Support and Maintenance Disaster Recovery and High Availability Security and Confidential Data Managed Servers Information Response Time, Status Updates, Escalation Load Balancer Security Tiers Server Farm Account Management