Standard Service for Colocated Servers in the Data Center
- Managed Systems: 24-hour system monitoring, basic level troubleshooting, system rebooting, and System Administrator notification as needed
- Network connectivity
- Environmental systems (cooling, humidity)
- Uninterruptible power with generator backup (does not include research clusters)
Support Contact:
Cornell IT Service Desk
Normal Business Hours: Monday-Friday, 8am-6pm (Eastern Time)
Emergency Service Disruptions: After Hours Support
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