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You will not be able to enable FileVault on a computer that is managed by Cornell IT staff, because encryption will already be setup. If you are not sure whether your computer is managed, please contact your support provider.

To enable FileVault on a non-managed Mac computer, please see Apple's...Read more

Please wait to contact the IT Service Desk during normal business hours (Monday-Friday, 8am-6pm) for any issues that are not emergencies. Please understand that individual issues are usually not considered to be emergencies -- for example, if you need...Read more

Instructor-led workshops and classes are offered on a variety of topics, including Office 2019 (Access, Excel, OneNote, Outlook, PowerPoint, Visio, and Word), SharePoint Online, and Adobe Creative Cloud (Captivate, Dreamweaver, InDesign, Illustrator, and Photoshop). IT professional technical...Read more

What is SafeDNS?

SafeDNS helps protect computers from websites that host malicious software. Cornell logs indicate that about 50 computers per month have avoided compromises because of SafeDNS.

DNS Defined

DNS (Domain Name Service) allows computers on the...Read more


Domain name system (DNS) servers maintain a list of IP addresses and corresponding names for all the servers on the Internet. Your computer has to be able to connect to a DNS server in order for you to be able to use the Internet.

Dynamic Host Configuration Protocol (DHCP) is a TCP/IP...Read more