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I am not able to access my AUDIX mailbox. What do I do? How do I reset my AUDIX password? How do I change the name that people hear when voice mail is reached? How long do messages stay in AUDIX? What do I do if I need the duration extended? My message light is not lit, yet I had voice mail…
For more information please see the following University Policy: Telephone Usage Policy
User Experience Local calls go through, but domestic and international calls do not.  What do I do? Troubleshooting For Students You may be calling from a restricted telephone that will not allow off campus, long distance, or international calls. If so, Submit a Request to get a PIN, which…
Confirmation Tone Confirms that you have correctly set up a feature such as automatic callback. Three short tones Recall Tone Indicates that you have correctly set up a feature, and can return to a waiting call, a call on hold, or a conference call. Three short tones followed by a regular…
Call Waiting To place a call on hold and answer the second Press and release switchhook. (Hear dial tone.) Dial *6. To retrieve the first call, pres and hold the switchhook until the telephone rings. To retrieve the first call Press and release…
Campus Calls To call a campus phone from another campus phone, dial the last five digits of the number. To call a campus phone from any other phone, dial the full seven digits. Caller ID When making calls to an off-campus number, your call may be rejected if the number you are calling is…
Request and Use a PIN All students using Cornell provided voice services need a PIN to make billable phone calls from anywhere on campus. This seven-digit number identifies you, and ensures that only the international long distance calls you place are billed to your bursar account. PINs can…
To request Student Voice Service at a Type I & Type III residence location, please fill out a Student Request for Service Form.  
As you create a meeting invitation you are able to see whether others are free or busy, but you aren't able to see any other information about their schedule (such as the meeting title, who is invited, or where it's taking place).
By default, everyone who has a Cornell Exchange account has limited access to your calendar. As they create a meeting invitation, they will be able to see (on the Scheduling Assistant tab) whether you are free or busy, but they won't be able to see any other information about your schedule (such as…
Meeting invitations look a lot like any other email message. The difference is that they control what appears on your calendar; don't ignore or delete them.  You'll notice that a meeting invitation includes buttons for Accept Tentative Decline Propose a New Time Click the button that…
The following link will take you to a Microsoft help page: Create an all-day event But before you go, here's some additional information you may find helpful. A quick terminology guide:
The following link will take you to a Microsoft help page: Schedule a meeting with other people But before you go, here's some additional information you may find helpful. A quick terminology guide:
The following link will take you to a Microsoft help page: Schedule an appointment But before you go, here's some additional information you may find helpful. A quick terminology guide:
These steps will make your manager's email folders available to you automatically, every time you use Outlook. (It might not be your manager. But for this example, it makes the sentences easier to read if we pretend it is.)
AUDIX deletes messages after 10 calendar days. If a longer storage time is required, contact the IT Service Desk: Voice, Video, Data for assistance. Reach your AUDIX Dial 44444 (from a campus phone) or 607-254-4444 (from off campus or your cell phone). Enter your 5-digit extension followed by…
Activity Menu for Voice Mail (AUDIX) Activity Menu Record Messages Get Messages Administer Greetings
To submit a request for Student Voice Service repairs, visit Living @ Cornell Network and Phone Support. To exchange Cornell-provided phone cables or broken phones, please go to RPCC, Hasbrouck Service Center or Schuyler Service Center. There is no charge for repair service for university…
The following link will take you to a Microsoft help page: Create an email signature
Sharing lets you give others access to your mail folders. You specify which folder, and the level of access, that is, whether the delegate can simply see items in a folder, or whether they can create, edit, and/or delete items. Note: Items in any existing sub-folders of the folder you share are…

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