Content (617)
For more information please see the following University Policy:
Telephone Usage Policy
Voice Mail (AUDIX)
Voice Mail Service
Monthly Charge
Audix Mailbox
$2.20
Audix Light
$0.70
Audix Bulletin Board
$4.30
Auto Attendant
$7.25
Audix Attendant Leg
$1.40
Voice Mail (AUDIX) Service Add
One-time Charge
OCC/Audix Mailbox or Bulletin Board
$16.20
User Experience
Local calls go through, but domestic and international calls do not. What do I do?
Troubleshooting For Students
You may be calling from a restricted telephone that will not allow off campus, long distance, or international calls. If so, Submit a Request to get a PIN, which will…
Confirmation Tone
Confirms that you have correctly set up a feature such as automatic callback.
Three short tones
Recall Tone
Indicates that you have correctly set up a feature, and can return to a waiting call, a call on hold, or a conference call.
Three short tones followed by a regular…
Call Waiting
To place a call on hold and answer the second
Press and release switchhook. (Hear dial tone.)
Dial *6.
To retrieve the first call, pres and hold the switchhook until the telephone rings.
To retrieve the first call
Press and release switchhook.
Campus Calls
To call a campus phone from another campus phone, dial the last five digits of the number.
To call a campus phone from any other phone, dial the full seven digits.
Caller ID
When making calls to an off-campus number, your call may be rejected if the number you are calling is…
Request and Use a PIN
All students using Cornell provided voice services need a PIN to make billable phone calls from anywhere on campus. This seven-digit number identifies you, and ensures that only the international long distance calls you place are billed to your bursar account. PINs can be…
To request Student Voice Service at a Type I & Type III residence location, please fill out a Student Request for Service Form.
As you create a meeting invitation you are able to see whether others are free or busy, but you aren't able to see any other information about their schedule (such as the meeting title, who is invited, or where it's taking place).
But if someone has chosen to share their calendar with you, you'll…
By default, everyone who has a Cornell Exchange account has limited access to your calendar. As they create a meeting invitation, they will be able to see (on the Scheduling Assistant tab) whether you are free or busy, but they won't be able to see any other information about your schedule (such as…
Meeting invitations look a lot like any other email message. The difference is that they control what appears on your calendar; don't ignore or delete them.
You'll notice that a meeting invitation includes buttons for
Accept
Tentative
Decline
Propose a New Time
Click the button that matches…
The following link will take you to a Microsoft help page:
Create an all-day event
But before you go, here's some additional information you may find helpful.
A quick terminology guide:
The following link will take you to a Microsoft help page:
Schedule a meeting with other people
But before you go, here's some additional information you may find helpful.
A quick terminology guide:
The following link will take you to a Microsoft help page:Schedule an appointment
But before you go, here's some additional information you may find helpful.
A quick terminology guide:
These steps will make your manager's email folders available to you automatically, every time you use Outlook. (It might not be your manager. But for this example, it makes the sentences easier to read if we pretend it is.)
AUDIX deletes messages after 10 calendar days. If a longer storage time is required, contact the IT Service Desk: Voice, Video, Data for assistance.
Reach your AUDIX
Dial 44444 (from a campus phone) or 607-254-4444 (from off campus or your cell phone).
Enter your 5-digit extension followed by a…
Activity Menu for Voice Mail (AUDIX)
Activity Menu
Record Messages
Get Messages
Administer Greetings
Re
Your residence location determines what type of voice service is available to you.
Type I Student Voice Service
Voice service is fee-based
Student provides phone set. Are you considering a cordless phone?
Common area phones are located throughout common areas of the building
To activate voice…
To submit a request for Student Voice Service repairs, visit Living @ Cornell Network and Phone Support.
To exchange Cornell-provided phone cables or broken phones, please go to RPCC, Hasbrouck Service Center or Schuyler Service Center.
There is no charge for repair service for university…
The following link will take you to a Microsoft help page:
Create an email signature