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Best practices for everyone (students, faculty, and staff): Although these are requirements for employees handling sensitive information, it is also good practice to configure all devices in this way for extra protection against loss or theft.Definition of mobile handheld devices: …
If your NetID password is stolen and your NetID is used to send email spam, there can be a number of warning signs:
Cornell is phasing out the use of security questions in favor of setting a recovery email address to reset forgotten or lost Cornell NetID passwords. Please visit Set a NetID Recovery Email for more details.If you:
1. Report the incident to the IT Security Office.
Don’t hesitate. Any possible or confirmed theft of a NetID password needs to be reported immediately to the IT Security Office via security-services@cornell.edu. You should also notify your department’s technical support staff.
Keeping your personal information, Cornell sign-in credentials, and important data safe means protecting your passwords. Anyone with active online accounts encounters dozens of passwords used to access Cornell resources, personal online banking, e-commerce sites, and other websites. Below you will…
You are tricked into giving away your NetID passwordThese days we are overwhelmed by fraudulent email messages and websites that try to steal personal information. These are often referred to as “phishes.” A common trick is to suggest that one of your accounts will be shut down unless you reply…
If you use a Cornell-managed computer or device, review the information below step 4 before you start. Change your NetID PasswordDon't use AI chatbots to help you generate a password.
Report incidents immediately.Send an email to itsecurity@cornell.edu.If you require urgent assistance, please contact the IT Service Desk.
If you haven't already reported the incident, do so now. Work with technical support to contain the system (as outlined below) while you gather and provide incident details to the IT Security Office.
Do not
Scan the system with antivi
Many public computers have software installed to automatically clear browser cookies, cache, and history. Look for the Deep Freeze icon (polar bear) in the System Tray or Task Bar.
When sensitive data isn't managed appropriately, it poses many risks to Cornell. By law, possible loss to certain types of data requires Cornell to report to government agencies and notify potentially affected individuals.
Responding to data losses (even possible losses) can easily consume…
Cornell University will provide a University-paid subscription to Adobe Acrobat Pro for any University employee who requires it to perform their University job duties. CIT pays Adobe an annual fee on a per-user basis for this access. At this time, this fee is not passed back to the individual or…
What are the differences between Box Edit, Box Sync, and Box Drive?
Occasionally, when you try to sign in to the LastPass browser extension, the process will not complete, usually failing before you are asked to provide your two-factor authentication. You are left at a mostly blank (white) LastPass browser page and the LastPass icon in the browser toolbar…
With the rising value of cryptocurrency (Bitcoin, Ethereum, Monero, etc.) and its broad coverage in the media, there has been a rise in Cornell-owned computers being tapped, usually through phishing attacks, to process cryptocurrency.What happens is that malicious software--malware--is introduced…
Sometimes we get reports that an email sent from @cornell.edu addresses to external addresses (or forwarded from a Cornell address to an external address) is being rejected or having delivery refused. At various times, this has happened when sending to Spectrum/Time Warner, to AOL, and to other…
The information here applies to both the native, manual Shared Folder feature and the CornellAD-enhanced, synchronized Shared Folder feature.
The information here applies to both the native, manual Shared Folder feature and the CornellAD-enhanced, synchronized Shared Folder feature.
Remote Support can be used to allow support personnel to view a user's mobile device. Only the user can control the device, but the support person can see what happens.Vendor Documentation: Screen Sharing on iOS DevicesOn iOS devices, the user must change some device settings, then allow a…
Graduate and professional students are given email accounts in both Microsoft 365 (the primary system for faculty and staff) and Google Workspace (the primary system for undergraduates).See our Email Apps article for assistance setting up your Microsoft 365 account.