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Quick Reference for AUDIX

Quick Reference guide to commands to use your voice mail (AUDIX) 

This article applies to: Voice Mail (AUDIX)

Activity Menu for Voice Mail (AUDIX)

Activity Menu
Record Messages Get Messages Administer Greetings
Phone Button 1 Phone Button 2 Phone Button 3
Review Messages Password/ Lists

Out Calling
Phone Button 4 Phone Button 5 Phone Button 6
Scan
Phone Button 7 Phone Button 8 Phone Button 9

Phone Button * Phone Button 0
Playback Menu for Voice Mail (AUDIX)

Playback Menu
Skip Rewind Play/Pause
Phone Button 1 Phone Button 2 Phone Button 3
Louder Back Up Advance
Phone Button 4 Phone Button 5 Phone Button 6
Softer Slower Faster
Phone Button 7 Phone Button 8 Phone Button 9

Phone Button * Phone Button 0
Basic Commands for Voice Mail (AUDIX)

Basic Commands
Help *H (*4)
Restart at Activity Menu *R (*7)
Wait (up to 3 min) *W (*9)
Transfer out of system *T (*8)
Transfer to covering extension *0
Delete *D (*3)
Undo delete (w/o hanging up) **U (**8)
Hold message in category **H (**4)
Relog **R (**7)
Exit system **X (**9)
Skip greeting & leave message 1
Retrieve name/extension   in AUDIX directory **N (**6)

Support Contact:

Cornell IT Service Desk

Normal Business Hours: Monday-Friday, 8am-6pm (Eastern Time)
Open a ticket (24x7 support)
Emergency Service Disruptions: After Hours Support

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