Use Phone Features

How to use the phone features of Student Voice Service

This article applies to: Student Voice Service

Call Waiting	To place a call on hold and answer the second Press and release switchhook. (Hear dial tone.) Dial 6. To retrieve the first call, pres and hold the switchhook until the telephone rings. To retrieve the first call Press and release switchhook. (Hear dial tone.) Dial 6.
Hold	To place a call on hold Press and release switchhook. (Hear dial tone.) Dial *6.
Last Number Dialed	Dial #7.
Transfer Note: Campus calls only.	Press and release switchhook. (Hear dial tone.) Dial 5-digit campus number. Announce the call and hang up.
Conference	To add a party to call (May add up to 2 additional parties.) Dial first party. Press and release switchhook. (Hear dial tone.) Dial next party. After the party answers, press and release switchhook.
Automatic Callback	To activate Press and release switchhook. (Hear dial tone) Dial 5. Dial the 5-digit number that was busy or not answered. Hang up within 6 seconds. To cancel Dial 5.

Normal Business Hours: Monday-Friday, 8am-6pm (Eastern Time)
Emergency Service Disruptions: After Hours Support

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