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IT Professionals


You may have seen warnings on certain email messages, stating that the message's validity could not be verified. The examples shown above are two such warnings; different email systems use different wording, but the intent is the same. The warning does not mean that...Read more

You may find that, after connecting to Cornell Wi-Fi, your signal weakens or drops out entirely.

One cause is if you have something connected to a USB3 port on your device. USB3 uses the same frequency as most of our wireless users.

A workaround is to change the port setting...Read more

There are a number of factors that may prevent you from connecting.

Some users of Android OS 7.0, 7.1, and 8.0 who have also installed the eduroam CAT app find that they cannot connect to the network.

When the eduroam CAT app prompts for a security...Read more

How do I request access to CEP (Salesforce)?

Access is currently restricted to those who have access to student records in PeopleSoft. To request access, please contact your College Registrar. They can request access for you through Cynergy.

How current is the information in CEP...Read more

Cornell University has long been developing and dedicating resources toward modernizing the landscape of technologies that support the student experience. The underlying platform for much of this effort is an enterprise-wide constituent relationship management (CRM) system called Salesforce,...Read more

Accessible websites are designed to be usable by anyone, regardless of device, language, culture, location, or physical or mental ability. Specifically, web accessibility is a set of practices, choices, and standards aimed at making websites that people with a diverse range of hearing, movement...Read more

If someone forwards to you a link for a Zoom meeting, it is possible you will see this error message when you try to use the link:

This will only happen when

The meeting's original host grants access to an alternate host. At this point, a special meeting link is created...Read more