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IT Professionals

In some circumstances (still being investigated), Offline Address Books are not being updated properly for Outlook for Windows and Mac. In addition to affecting searches for contacts, this problem also is preventing new additional accounts, such as EGAs, from being added to Outlook for Windows...Read more

This service is intended for IT support professionals. End users should contact local IT administrators about obtaining Certified Desktop.

After unit representatives have signed the Certified Desktop Memorandum of Understanding, members of the CIT Desktop Engineering team will work with unit...Read more

Units agreeing to the terms of the Certified Desktop Memorandum of Understanding (MOU) will need to document a plan to implement effective data security technical measures. These measures are derived from CIT’s Operational Procedures for Information Security (“...Read more

For units who have signed up for Certified Desktop, the following alternative security tools may be considered acceptable for meeting compliance requirements. Units should consult with the IT Security Office on deployment and reporting considerations.

If the solution you're seeking is...Read more