The CIT Service Management Program website has been updated with brief descriptions of service management roles.Read more
The free desktop version allows you to combine multiple data sources (both local and remote) into complex dashboards, to massage the data tables, and to publish snapshots of the data models for access by others.
The for-fee, web-based Pro version allows you to create simpler models...Read more
When you attempt to download the Pro version of Power BI from Microsoft's site, after entering your Cornell email address, you see this error message:
We can't finish signing you up.
Your IT department has turned...Read more
When adding a Cornell.edu exchange account on your iOS device, you see the following warning:
The native iOS apps for Calendar and Mail use the Microsoft Active Sync Protocol for communications, which includes the capability to lock or wipe a phone...Read more
The Webcam Recording feature of Cornell’s Video on Demand service was recently upgraded, and now provides wider browser compatibility and an overall better user experience.Read more
The twenty-two sessions of Cornell DrupalCamp Six have been finalized.Read more
For the time being, people running Qualtrics surveys can continue to use @cornell.edu addresses for the "From" or “Reply-To” address in the Qualtrics Mailer.Read more
If you have recently seen an increase in PDFs being flagged for accessibility errors while running Siteimprove it is due to Siteimprove fixing an error in how many PDF's are scanned at a time.Read more
As part of providing a TeamDynamix environment to all units, we need to establish a core set of business requirements including:Consistent ticket classification names & definitions (incident, request). Consistent status codes. Basic ticket fields. Patience...Read more