Can I customize my automatic scheduled backup times, frequencies, etc.? Would I have the option of scheduling an automated backup process to run on a daily or weekly basis? Does this include choosing the start time of the backup process?

Yes, within service guidelines. Backups are scheduled to start within a “window” of time. Common backup windows range from one hour to twelve hours in duration. A variety of windows are available. You will need to contact your local technical support provider who can find out what windows are available and work with you to determine which one best suits your needs. Please note that, once started, the backup runs to completion regardless of how long it takes.