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IT Professionals

Remedy will be unavailable on Friday, August 3, 2018 starting at 9:00pm to 9:00am on Saturday, August 4 for upgrades. Although Remedy will be offline during the upgrade, all emails or notifications sent to Remedy during that time will be processed as soon as the upgrade is completed.Read more

User Experience

On attempting to log in to the Code42 app (to review or retrieve files from your archive), you see this Authentication Failed message:


Before contacting your local technical support, close the app and try launching again.

If this second...Read more

NetIDs are issued to members of the Cornell community and affiliates. A single individual can have only one NetID.

Members of the Cornell community are students, faculty, staff, and alumni. The faculty and staff category includes full-time and part-time faculty; visiting faculty;...Read more