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I have to submit a Telephone Issue Request. Where can I get one?
Use the Telephone Services form to submit telephone problem information to the Request Fulfillment Team.
How long does it take to complete my phone/data request?
The standard turnaround time is 5 business days or less.…
Baker Laboratory
Barnes Hall
Barton Hall
Bradfield Hall
Breazzano Family Center for Business Education
Bruckner Hall
Caldwell Hall
Carpenter Hall
312 College Avenue
Computing and Communications Center
Cornell Health (Gannett Health Services)
The Cornell Store
Corson Hall
Day Hall…
See the Voice and Data Rates Catalog for a detailed listing of rates.Monthly ChargesThe rates on this page are for university departments only. Students should see information about Student Voice Service.Telephone monthly charges offer:
Use of all campus telephone resources is governed by university policies and codes as well as applicable federal, state and local laws. All users of university resources are expected to be familiar with and to abide by these regulations. To find out more about these policies at Cornell, visit…
Cornell's VoIP telephone service provides features similar to traditional digital phone service plus:
Service is enabled with an active CIT managed data jack
The network data switches support PoE and LLDP-Med
The building's IT rooms have emergency power backup
A CIT-provided IP telephone that…
Faculty and staff campus telephone services are provided by the IT Service Desk: Voice, Video and Data, a part of Cornell Information Technologies (CIT).
Why is my telephone changing?
Network Connectivity Program wiring upgrades have created an opportunity to change the way we deliver phone service; all upgraded buildings will be transitioned to use Voice over IP (VoIP) telephones. Your phone service will be provided via a data network connection…
SnagIt by TechSmith is a powerful screen-capture tool that can record images, video, and audio from your computer screen. It also includes tools to edit images, video, and audio, and can also record A/V directly from your webcam.For a full feature overview, please see the manufacturer's SnagIt…
A basic Microsoft Visio web application is included in Cornell University's Microsoft 365 license, available to students, staff, and faculty. Already using Microsoft Teams?
Microsoft Sway is available to students, staff, and faculty. With Microsoft Sway you can:
Power Automate is available to students, staff, and faculty. With Power Automate you can:
Microsoft Stream is available to students, staff, and faculty. With Microsoft Stream you can:
Do you like the integration between OneDrive and Office programs you use often, like Word, Excel, and PowerPoint, but would prefer not to have to individually share each new folder or file? Do you enjoy Teams' automatic sharing with your group, and that files are organized by channel,…
This article provides information about using the Whiteboard feature in Zoom.
Microsoft Teams is designed for easy collaboration on Word, Excel, and PowerPoint documents. You can edit your document right inside Teams, in Word, Excel, or PowerPoint on the web. Or you can use the full version of the apps and changes will be automatically saved back to the original stored in…
OverviewCornell University's licensing for Adobe Creative Cloud and Adobe Acrobat Pro is provided under Named User licensing. This term means that licenses are assigned to specific individuals who may install and activate their licensed product on any computer.
Transfer OneDrive Data to Another Person or GroupThe simplest method to copy your OneDrive data to one or many others is to create a team in Teams. Add each person who needs access as a member of the team. Then move the files to the new team.
A project has begun to make the IT@Cornell website easier and better to use, more accessible, and provide the benefits of updated web framework technology. IT@Cornell averages more than 350 thousand visits per month and contains more than three thousand knowledge, news, and service…