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With Access rights, you have you full control over reading, filing, and deleting messages in the Resource account mailbox, and the ability to add, modify, and delete entries on the account's calendar. Access to the mailbox and calendar does NOT require use of a shared password. Each user logs in…
With Recipient rights, a copy of every message sent to a Resource Account is also sent to your own email address. If you delete it (or file it, or reply to it), that action does not affect the message that is in the Resource account's central mailbox, nor does it affect any other person with…
Remedy Users Resource Accounts that are directed to a Remedy queue are a special case. If this applies to you, you will be contacted by the CIT Remedy staff. The information in this article is only for those who administer Resource Accounts where the mail is automatically retrieved by an…
Automated connections to mailboxes are supported for HoldingIDs, not personal accounts. Personal account connections would  be incompatible with Two-Step Login. Resource Accounts accessed by automated processes fall into three main groups:
Anyone using computing, networking, and communications technology at Cornell is required to adhere to University Policy 5.1, Responsible Use of Information Technology Resources. It covers the protection of institutional computers, network systems, and information technology resources. It emphasizes…
Cornell University ACP Support Pricing Model Cornell's contract with Acquia stipulates that the preferred pricing is confidential.
Accounts set up in the Academic Web Hosting environments will not expire.  However, when a user leaves Cornell University, they will no longer be able to connect to the servers using CU VPN.  Users will be contacted annually and asked whether they wish to maintain their account.  …
Policies Course accounts may be used only for course instruction or course work.
Eligibility for Academic Accounts Faculty members currently employed by Cornell University and academic staff supporting a course can obtain an account on the Academic Technologies web servers for instructional purposes.
Academic Web Hosting uses Cornell's Server Farm Account Management (SFAM).
What is SFTP? CIT recommends using Secure File Transfer Protocol to upload your content to your Academic Web Hosting website. SFTP is a tool for moving large files over the web. It builds on the File Transfer Protocol (FTP) and includes Secure Shell (SSH) security components.
Resource Account users can have with a variety of roles and privileges, assigned and maintained in the Exchange Account Manager (EAM) tool. Many Resource Accounts will not require all these roles.
This is the full version of this topic. If you just want our recommendations, see Resource Account Permissions Challenges - Short Version. Problems with Some Room and Equipment Resources The Exchange Account Manager (EAM) tool ensures that Resource accounts are set up in a standard manner.
Microsoft provides several ways to grant sharing permissions. Some work better than others. Some cause problems. We recommend you use the Exchange Account Manager (EAM) to set Access permission for someone who needs full access to the entire Exchange account. This includes both calendar and email…
All Roles Except IT Staff This section assumes you have already found the desired account, are on the Edit Account page, and are looking at the Roles section.
This section assumes you have already found the desired account, are on the Edit Account page, and are looking at the Display Name section.
This section assumes you have already found the desired account, are on the Edit Account page, and are looking at the Email Address section.
This section assumes you have already found the desired account, are on the Edit Account page, and are looking at the Email Address section.
This section assumes you have already found the desired account, are on the Edit Account page, and are looking at the Email Address section.
Use your browser to visit the Exchange Account Manager at https://eam.exchange.cornell.edu Click the Manage Resource Accounts tab. Click Search for & Manage Accounts. Here you have two choices:

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our university's privacy practices, including
information use and third parties, visit University Privacy.