Content (1013)
Cornell's VoIP telephone service provides features similar to traditional digital phone service plus:
Service is enabled with an active CIT managed data jack
The network data switches support PoE and LLDP-Med
The building's IT rooms have emergency power backup
A CIT-provided IP telephone that…
Faculty and staff campus telephone services are provided by the IT Service Desk: Voice, Video and Data, a part of Cornell Information Technologies (CIT). For student telephone services in the residence halls, see the Student Voice Service page.
Why is my telephone changing?
Network Connectivity Program wiring upgrades have created an opportunity to change the way we deliver phone service; all upgraded buildings will be transitioned to use Voice over IP (VoIP) telephones. Your phone service will be provided via a data network connection…
You will be given a security code when your VoIP phone is set up. We recommend that you change the security code. Your security code must be 4 to 8 digits long. You may use only numbers and you cannot use the # (pound) or * (asterisk) character as part of your security code.
Standard Features
Hold
To place a call on hold
Press the Hold button.
To return to held call
SnagIt by TechSmith is a powerful screen-capture tool that can record images, video, and audio from your computer screen. It also includes tools to edit images, video, and audio, and can also record A/V directly from your webcam.For a full feature overview, please see the manufacturer's SnagIt…
A basic Microsoft Visio web application is included in Cornell University's Microsoft 365 license, available to students, staff, and faculty. Already using Microsoft Teams?
Microsoft Sway is available to students, staff, and faculty. With Microsoft Sway you can:
Power Automate is available to students, staff, and faculty. With Power Automate you can:
Microsoft Stream is available to students, staff, and faculty. With Microsoft Stream you can:
Microsoft Forms is available to students, staff, and faculty. With Microsoft Forms you can:
Do you like the integration between OneDrive and Office programs you use often, like Word, Excel, and PowerPoint, but would prefer not to have to individually share each new folder or file? Do you enjoy Teams' automatic sharing with your group, and that files are organized by channel,…
This article provides information about using the Whiteboard feature in Zoom.
Microsoft Teams is designed for easy collaboration on Word, Excel, and PowerPoint documents. You can edit your document right inside Teams, in Word, Excel, or PowerPoint on the web. Or you can use the full version of the apps and changes will be automatically saved back to the original stored in…
OverviewCornell University's licensing for Adobe Creative Cloud and Adobe Acrobat Pro is provided under Named User licensing. This term means that licenses are assigned to specific individuals who may install and activate their licensed product on any computer.
Transfer OneDrive Data to Another Person or GroupThe simplest method to copy your OneDrive data to one or many others is to create a team in Teams. Add each person who needs access as a member of the team. Then move the files to the new team.
A project has begun to make the IT@Cornell website easier and better to use, more accessible, and provide the benefits of updated web framework technology. IT@Cornell averages more than 350 thousand visits per month and contains more than three thousand knowledge, news, and service…
This procedure will sign you out of your Microsoft account.In your browser, log in to Outlook on the web.In the red toolbar, at the right end, click your avatar (or initials), then click View account.
About This IssueThis issue specifically affects the Calendar and Contacts Integration with Outlook 365. This integration, when enabled, allows a user’s Zoom desktop client to display meetings and contacts from their Outlook calendar. It should not be confused with the Zoom add-in for the…
For working with individuals who are all within a single Cornell instance of Teams, use a standard or private channel, depending on what you need to accomplish.