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Tips to Manage Both a NetID and CWID

For those who have both an Ithaca NetID and a Weill CWID, it can present a challenge to access the Microsoft 365 services connected to your different accounts. IT staff recommend using one of these two options to make things easier.

Use Multiple Browsers

Microsoft 365 relies on cookie settings to know whether it needs to request a login or not. Browsers store and access their own cookies; Safari does not use Edge's cookies and vice-versa. 

If you log in to Office online with your Ithaca NetID using Safari, Safari's cookies know who you are when you check your Outlook email on the web. But if you try to use Edge to check your NetID email, you need to log in -- Edge does not have a cookie set for your account.

You can leverage this functionality to easily manage a dual NetID/CWID situation. Pick one browser that you will use exclusively with your NetID, and a different browser for your CWID.

Advantages: The option is very simple, and also lets you work with both of your accounts simultaneously in two separate browser windows.
Disadvantage: You need one browser for every account that you want to access.

Examples

Only use your Chrome browser to access WCM applications:

Only use your Edge browser to access Ithaca applications:

Use Browser Profiles

Browser profiles accomplish the same task as multiple browsers by letting you set up separate workspaces in one browser. Profiles are almost like clones of the browser; logins, history, bookmarks, and cookies for one profile stay unique and separate from another profile. 

You can create a NetID profile and a CWID profile, and then easily switch between the two depending on what account you need to use.

Advantages: You don't have to work in multiple browsers, and if you need to log into multiple resources (dev, test, and production for example), you can create many profiles on one browser.
Disadvantage: It can take a bit to get used to using profiles effectively.

Follow the instructions from the following vendors to set up profiles on your browser.

Incognito/Private Window

Browsers allow you to open a new window without using (or saving) browsing history, cookies, or site and form data. This lets you log in with a different ID without using a new browser or setting up a profile.

Look for New Private Window, New Incognito Window, New InPrivate Window (et cetera) under your browser's File menu.

Advantage: You can use this quickly for a one-time need.
Disadvantage: Since private browsing does not save cookies, you have to sign in again after the window closes.

Managing Calendars

It is strongly recommended that you maintain only one calendar. This means you should block access to a second calendar that might exist on the other campus. Forwarding invites can help, but this is one of the most precarious problems of dual identity – getting invited to meetings you never see.

This is even more complicated if you have a delegate managing your calendar, as that person will also need dual identities.

Managing Multiple Email Addresses

Your Weill and Ithaca emails each go to their respective Outlook mailboxes. If you don't check both regularly, you might miss important or timely emails. You can prevent this through email forwarding. 

To set up forwarding:

  1. Log in to Outlook on the web with your secondary account
  2. Find the gear icon in the upper right. 
  3. Select Forwarding
  4. Turn forwarding on.
  5. Put your primary account in the Forward my email to: box.
Forward your secondary account to your primary account. Be very careful not to forward each account to the other, creating an impossible loop!

Set a Teams Status Message

Let people know which account you regularly use, so messages don't sit waiting for replies. Open Teams on your secondary account and set your status message (Microsoft Support article)

Your status message on your secondary account then advises people how to contact you for a prompt reply. For example: “I don’t regularly use Teams with my Weill account. Please message me at NetID@cornell.edu.”

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