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Depending on whether this is the first time you've started Mail, or the first time you've set up an account, some of these steps may appear in slightly different order. The information you enter on each screen remains the same. If you need assistance, please first update to the latest version of…
User Experience While using Mail (Apple's email client) to access an EGA, I get prompted repeatedly for my password, over and over again. How to Solve this Problem There is no current solution to this problem. The workaround is to use Outlook on the Web to access the EGA, or another…
E-lists (or mailing lists) are an important tool for keeping in touch with other technical support providers. They also offer a forum to discuss and get help with technical issues. To subscribe to an e-list, send the command join to listname-request@cornell.edu, where listname is the full name of…
CIT hosts more than 5500 different e-lists, serving more than 1,600,000 members. There are millions of lists hosted in other places. So how do you tell whether these web pages apply to the list you're interested in? A quick look at the email address of the list will tell you. CIT-hosted lists have…
To find out which CIT-hosted lists you have subscribed to, send an email message to lyris@cornell.edu   For the Subject of the message, type the single word which Leave the body of the message blank.  You must send this message from the email address where you receive e-…
Sending a message to the members of an e-list is almost exactly like sending any other email message. Put the e-list address in the To field. Be sure to include the hyphen and the letter L at the end of the list name. In this example, it's sheep-shearing-L  not sheep-shearing 
Replying to a list message is just like replying to any email message, except that you must be very careful to check where your reply will go. When list owners establish their lists, they decide where replies go. If the list has been set up for discussion, replies to messages will most likely…
Notes for people who use a Cornell Optional Email Alias address instead of their NetID address. To leave an e-list (also called unsubscribing), send an email message to listname-request@cornell.edu 
To join an e-list (also called subscribing), send an email message to listname-request@cornell.edu  where listname is the name of the list you want to join, including the hyphen and the letter L at the end of the list name. For the Subject of your message, type the single word join Leave…
Most people come to this page when they tried to use the commands listed in our Customize Your List Settings article and got an error message that reads something like this: No password was specified after the email address (pw=password). You must specify your password before you can change your…
The options described here are explained in detail on our Customize Your List Settings (as a list member) article. This page describes a method for changing the settings on more than one list at a time.
What are my settings now? Looking for how to customize a list you administer?
How do I change my settings? To find out how you've got the options set for a particular list, send an email message to listname-request@cornell.edu
AList admins can review a list of members through the Lyris web interface.
Most email clients let you apply formatting to your messages, features like font choices, size, bold, colors, indents, etc. Some applications (for example, Lyris ListManager) expect commands sent via email to arrive in plain text. Formatted text is the most common cause of problems when…
Your first line of defense for general questions about e-lists is this web site. The second source of wisdom is the IT Service Desk. If you have questions about a particular list, contact the e-list administrators by sending an email message to owner-listname@cornell.edu 
Please note that the new list owner Must be a current Cornell faculty or staff member, a current Cornell student, or a Cornell alumnus, and Must have an legitimate Cornell NetID. If these criteria cannot be met, the e-list cannot be hosted at CIT.
To be clear, shutting down a list means the list goes away. The subscriber list is gone. All settings are gone. This is not like going on hiatus, or vacation, or sabbatical (see our Stop All Messages Temporarily article). This is gone.
Only list admins and list owners need Lyris passwords. List members do not have (and do not need) passwords. If you lose, forget, or otherwise want to change the password you use to manage a Lyris-based e-list, it's easy to do, but it requires some back and forth communication with CIT's e-list…
Any list administrator can configure an e-list to automatically distribute submitted messages to the list, or hold messages until an administrator has reviewed them. (See our List Configuration: Moderation page for details.) Let's start with some warnings.

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