Students
Content (622)
Avoid getting "hooked" before you get to campus
Departments and organizations with legitimate job opportunities for students will not ask for your personal information in order to send you a job description.
Duo, the vendor for Two-Step Login, will launch a new user interface (UI) for its iOS and Android mobile apps in mid-October. This change will make it easier for you to enroll, authenticate, and troubleshoot Two-Step Login. Watch the new Duo Mobile App Video, read more about Duo's changes, or see…
If you’ve ever felt overwhelmed by the volume of folders in your Cornell Box account, it may be a good time for a cleanup. Here’s one approach you can use by visiting cornell.box.com.
Starting Sunday, August 16, 2020, Zoom’s Telephone Call-out feature will no longer be available for hosts and attendees of Cornell Zoom meetings whose host does not have a Premium Audio license.
In response to reports of audio quality issues in Zoom meetings, investigation has turned up a range of causes, rather than a single issue within the service. The vendor has suggested that it's possible some of the reported issues may be related to running older versions of Zoom. If you encounter…
During tax time, there are many tax-related scams to watch out for. According to the Federal Trade Commission, tax-related identity theft is the most common form of identity theft reported in the U.S. As criminals continue to use stolen identities (Social Security numbers and personal data) to…
This holiday season, watch out for email spam with subjects like:
Holiday e-card
Holiday sales/discounts/deals
Travel notifications
Criminals will continue to spam people throughout the holidays with the hopes that the email subject line will trick someone.
Cornell's IT Security Office works to help you keep your university identity and information safe. Because online risks don't end when your work day does, we'd like to supply some suggestions for how you can protect your personal identity and information, too.
Credit Freeze
What are cloud services?
Cloud services are easy to recognize. They...
If the service you are trying to access is one you have never used before, verify that you were given the correct access information and that your access privileges have been set up.
If the service is one you usually use, it may be experiencing a temporary problem.
If you type in the same password as always, but you get an "incorrect password" message no matter how carefully you check and retype it, your password may have been stolen. The person who stole it may have changed your password to block you from access to your own email and other services.…
A common problem: Check the "Caps Lock" indicator on your keyboard before typing your password; if the "Caps Lock" key has been pressed, your password might not be recognized. Uppercase and lowercase letters need to be typed exactly the same way every time you use the password.
Retype your…
Only the individual for whom the NetID is issued may use it according to University Policy 5.8, Authentication to Information Technology Resources. The policy outlines rules each community member must observe to avoid unauthorized use of the NetID:
See Google's Out of office or vacation reply help page.
How are Gmail and Google Workspace (formerly G Suite) different?
Google Workspace includes Gmail and several other tools. While you can continue to use your own Gmail account if you like, it will be completely separate from your Google Workspace account.
Your own personal Gmail account…
From the Mail menu, select Preferences.
Click Composing in the toolbar.
From the Message Format dropdown list, select either Plain Text or Rich Text (HTML).
Close the Composing dialog box.
You can switch to a different format for an individual…
Mail does not have a built-in auto-reply feature, but Mail users can set up an out-of-office message using Outlook on the Web.
We recommend using the Outlook on the Web settings for filtering junk mail, as they are processed on Microsoft's servers. This means that so they will be consistently applied no matter what client or app you use to read your mail. Automatic filtering is on by default.
In addition, Mail can…
Depending on whether this is the first time you've started Mail, or the first time you've set up an account, some of these steps may appear in slightly different order. The information you enter on each screen remains the same.
If you need assistance, please first update to the latest version of…
User Experience
While using Mail (Apple's email client) to access an EGA, I get prompted repeatedly for my password, over and over again.
How to Solve this Problem
There is no current solution to this problem. The workaround is to use Outlook on the Web to access the EGA, or another…