Staff
Content (1205)
IT@Cornell is comprised of two university-structured groups, staffing almost all of the approximately 700 campus IT employees. The central IT organization, Cornell Information Technologies (CIT), focuses on providing central services, infrastructure, and enterprise services. The IT Service Groups (…
Long distance calls from your Cornell phone are calls placed outside of the local Ithaca calling area.
Students should see information about Student Voice Service.
Long distance calling is classified in three categories; Local, Domestic, and International. Local long distance is calling a number…
BeyondTrust Remote Support (formerly known as Bomgar) is Cornell's remote assistance tool. Remote assistance allows a Cornell technical support provider (TSP) to access an end-user's computer in order to resolve a problem without having to talk the user through often elaborate or…
The Enterprise Content Management service provides a process for managing the entire lifecycle of an organization's content, including forms, documents, spreadsheets, contracts, and images. The goal of the ECM solution is to reduce risk and improve productivity, efficiency, and customer experience…
The Cornell University Blogs service provides an online publishing platform using CampusPress. CampusPress has WordPress's ease of use and most popular features, while keeping the service economical by focusing on providing only those features of greatest use to its entire community. Security and…
Avaya Call Management System (CMS) software gathers statistics about telephone usage, such as how many calls have been taken, how many staff are logged in to take calls, etc.
An authorization code allows you to dial domestic or international long distance calls on any restricted campus phone and your department will pay the toll charge.
An authorization code is a seven digit number that is assigned to you and allows you to place long distance calls from a…
Conference calling on a campus phone allows group audio conversations. Analog phones allow three party members and digital phones allow six party members.
Additionally, you can host conference calls using the Zoom service.
Voice mail (AUDIX) provides the ability to receive and send voice mail messages to other campus voice mail users.
In addition this service can be used for:
This feature is available on the Avaya system, which is due to be decommissioned in 2025. Groups that need this feature should migrate to RingCentral.
Longview is used by Cornell finance staff with budget oversight responsibilities for development, analysis, and forecasting of the operating, trustee, and capital budgets at Cornell.
The system is fed data from KFS and Workday five days per week. This ensures the system contains the most…
Who I Am allows you to maintain information on:
Your entry in the Cornell Electronic Directory
An optional email alias
Enrollment in LastPass, a secure password management service.
About CUView
CUView is a centrally supported digital signage service, which allows departments to display content on flat-panel monitors in locations of their choice. Digital signs are also used to display official bulletins, information, and instructions during campus emergencies,…
This service has been retired.
The Managed Firewall service protects the campus networks with a system of distributed firewalls. These firewalls result in an efficient, economical, and flexible system that allows units at Cornell to control their necessary level of protection.
Deepen your skills in the Microsoft Office suite (Outlook, Word, PowerPoint, Excel, etc.), Adobe Creative Cloud (Illustrator, InDesign, Photoshop, Acrobat Pro, etc.), technical courses on networking, security, coding, website development, etc., professional effectiveness in the workplace, data…
Audio-Visual Infrastructure offerings support new and, in some cases, existing room technologies by bundling a data network infrastructure with audio-visual remote management tools. This service is intended both for new construction and renovation of classrooms and conference rooms and…
Communication
We develop and implement communication strategies and marketing campaigns for Cornell's information technology (IT) products, services, and initiatives to raise awareness, build buy-in, stimulate growth, modify behavior, guide through changes, or respond to challenges.
Documentation…
Enterprise Data Services (formerly Data Architecture and Analytics)
CIT's Enterprise Data Services can help solve your business needs by drawing on data analytics, data modeling, automated data refreshes, and reporting and business intelligence solutions. We can work with you…