AV Infrastructure
AV Infrastructure offerings support new and, in some cases, existing room technologies by bundling a data network infrastructure with AV remote management tools. This service is intended for both new construction and renovation of classrooms and conference rooms and for the migration of legacy systems.
AV Infrastructure installations include:
- Remote user support
- Remote troubleshooting and diagnostics
- Alerts and reporting
- AV device security and privacy
- Standardized user interface and control code
- Data network connectivity for Bring Your Own Device (BYOD), AV devices, Wi-Fi, conferencing, and Voice over IP (VoIP)
- Optional integrated telephony - SIP Voice over IP (VoIP)
- Optional configuration and management of video teleconferencing devices
Submit a request for AV Infrastructure service using the online Request for Service form.
Learn more about AV Infrastructure on the Frequently Asked Questions page, or see details on Fees and Billing.
Service Details
AV Infrastructure
Audience(s):
Cost:
For Fee: See details about fees
Regulated Data:
Not applicable or information not available.
Support Contact:
Form to Get Help (if you have a NetID)
Form to Get Help (if you don't have a NetID)
Support Hours: Monday-Friday, 8am-6pm (Eastern Time)
Emergency Service Disruptions: After Hours Support
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Cost:
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