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Cornell University

Audio-Visual Infrastructure

Audio-Visual Infrastructure offerings support new and, in some cases, existing room technologies by bundling a data network infrastructure with audio-visual remote management tools. This service is intended both for new construction and renovation of classrooms and conference rooms and for the migration of legacy systems. 

AV Infrastructure installations include:

  • Remote user support
  • Remote troubleshooting and diagnostics
  • Alerts and reporting
  • AV device security and privacy
  • Standardized user interface and control code
  • Data network connectivity for Bring Your Own Device (BYOD), AV devices, Wi-Fi, conferencing, and Voice over IP (VoIP)
  • Optional integrated telephony - SIP Voice over IP (VoIP)
  • Optional configuration and management of video teleconferencing devices

Submit a request for AV Infrastructure service using the online Request for Service form.

Learn more about AV Infrastructure on the Frequently Asked Questions page, or see details on Fees and Billing.

Support Contact:

Cornell IT Service Desk

Normal Business Hours: Monday-Friday, 8am-6pm (Eastern Time)
Emergency Service Disruptions: After Hours Support


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