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IT Professionals

Problem

When you attempt to download the Pro version of Power BI from Microsoft's site, after entering your Cornell email address, you see this error message:

Sorry...
We can't finish signing you up.
Your IT department has turned...Read more

User Experience

When adding a Cornell.edu exchange account on your iOS device, you see the following warning:

Explanation

The native iOS apps for Calendar and Mail use the Microsoft Active Sync Protocol for communications, which includes the capability to lock or wipe a phone...Read more

Note : the links to documents and webpages on this page are password-protected. If you think you should have access, contact
cit-av@cornell.edu .

Cornell's AV Standards are a set...Read more

If you have recently seen an increase in PDFs being flagged for accessibility errors while running Siteimprove it is due to Siteimprove fixing an error in how many PDF's are scanned at a time.Read more

Basic Requirements

As part of providing a TeamDynamix environment to all units, we need to establish a core set of business requirements including:

Consistent ticket classification names & definitions (incident, request). Consistent status codes. Basic ticket fields. Patience...Read more
TeamDynamix Basics Cornell has a licensing agreement for a single instance of TeamDynamix (TDX). Cornell’s instance of TDX is a private cloud instance. We don’t share databases with other TDX customers. We also contract for the vanity domain name option. We have created tdx.cornell.edu...Read more

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