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The Qualtrics mailer uses a default "from" address of invitation@surveys.mail.cornell.edu and the "reply-to" address of the individual's account. If you want to use custom from and reply-to addresses, we recommend setting up an Exchange Group Account (EGA) mailbox. A corresponding address that's…
Endpoint Management Tools helps IT staff automate the deployment and ongoing maintenance of software for desktops and laptops in compliance with university policy.
Units adopting this service can expect to increase the technician-to-workstation ratio over that achievable with local point solutions…
A Cornell NetID is a unique electronic identifier that, when combined with a password, permits secure access to non-public Cornell resources and information. Types of NetIDs include roles such as student, faculty, staff, and alumni.NetIDs are unique and permanent. The same NetID is never reassigned…
The information in this article is intended for technical staff who create, maintain, and support applications that require authentication. Most Cornell faculty, students, and staff do not need this information.Shibboleth Identity Provider (IdP) is an open-source implementation of web single sign-…
Digital voice service offers a multi-line phone system, with a wide range of basic and advanced features and options that come either standard or available upon request. This service is particularly suited to environments with complex telephone needs, or a high volume of telephone traffic such as…
Current IT Statements of Need (access restricted)
Current IT Project Charters (access restricted)
Submit an IT Statement of Need
Submit an IT Project Charter
The experienced project management professionals in the Project Management Office (PMO) serve as the front door for IT…
IT@Cornell comprises two university-structured groups, encompassing almost all of the approximately 700 campus IT employees. The central IT organization, Cornell Information Technologies (CIT), focuses on providing central services, infrastructure, and enterprise services. The IT Service Group (…
We are committed to providing the Cornell community with the tools they need to continue working at home. Many of our software contracts already provide Home Use rights; see the articles for each software product for more information. We are working with other providers to increase availability.
BeyondTrust Remote Support (formerly known as Bomgar) is Cornell's remote assistance tool. Remote assistance allows a Cornell technical support provider (TSP) to access an end-user's computer in order to resolve a problem without having to talk the user through often elaborate or…
The Enterprise Content Management service provides a process for managing the entire lifecycle of an organization's content, including forms, documents, spreadsheets, contracts, and images. The goal of the ECM solution is to reduce risk and improve productivity, efficiency, and customer experience…
The Cornell University Blogs service provides an online publishing platform using CampusPress. CampusPress has WordPress's ease of use and most popular features, while keeping the service economical by focusing on providing only those features of greatest use to its entire community. Security and…
Outlook for Windows is an email and calendar application that is used by Cornell faculty, staff, and graduate and professional students. It is one of the applications in Microsoft Office.
Outlook for Windows is free for faculty, staff, and students; see the download link in the right column.
Cornell GuestIDs provide individuals with access to certain services that use central authentication.
GuestIDs grant the lowest level of access, and should be used instead of Sponsored NetIDs whenever possible. Check with your local technical support to determine if a GuestID will suffice.
The…
Who I Am allows you to maintain information on:
Your entry in the Cornell Electronic Directory
An optional email alias
Enrollment in LastPass, a secure password management service.
Outlook for Mac is an email and calendar application used by Cornell faculty, staff, and graduate and professional students. It is one of the applications in Microsoft Office.
Outlook for Mac is available free for faculty, staff, and students; see the download link at the top of the left column.
About CUViewCUView is a centrally supported digital signage service, which allows departments to display content on flat-panel monitors in locations of their choice. Digital signs are also used to display official bulletins, information, and instructions during campus emergencies,…
This service has been retired.
The Managed Firewall service protects the campus networks with a system of distributed firewalls. These firewalls result in an efficient, economical, and flexible system that allows units at Cornell to control their necessary level of protection.
Deepen your skills in the Microsoft Office suite (Outlook, Word, PowerPoint, Excel, etc.), Adobe Creative Cloud (Illustrator, InDesign, Photoshop, Acrobat Pro, etc.), technical courses on networking, security, coding, website development, etc., professional effectiveness in the workplace, data…
Audio-Visual Networking offerings support new and, in some cases, existing room technologies by bundling a data network infrastructure with audio-visual remote management tools. This service is intended both for new construction and renovation of classrooms and conference rooms and for…