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The vendor’s documentation recommends that you not run Box Drive and Box Sync on the same machine. Both the vendor’s installer and the Cornell Managed Desktop installer will walk you through uninstalling Box Sync while installing Box Drive.
This information is intended for IT professionals. End users should contact local IT administrators with any questions or concerns about their Certified Desktop configuration.The following list of field definitions will be used for Certified Desktop compliance reporting.
Some units have turned off this feature for their users. If you cannot perform the steps listed below, please contact your local IT Service Group.There may be times when you do not want CrashPlan to perform backups.
It is possible to change which files and folders CrashPlan archives.To see what is currently being backed up, see View Files in Your CrashPlan Archive.If you want to change your settings, please contact your local IT Service Group.
E-lists are the preferred email solution for conversations (two-way or multiple-way communication), but there are several good options if your need is for an announcements channel.
GeneralFor detailed technical requirements, see the Zoom System Requirements for PC, Mac, and Linux on the Zoom website. Their page includes lists of vendor-suggested cameras, microphones, speakers, and other peripherals.
If you signed up for a free or trial account directly with Zoom and you used your @cornell.edu address for that account, you may find it impossible to log in to Cornell’s Zoom service as documented here. On attempting to log in, you may see an error message instructing you to contact Cornell’s Zoom…
When an email user has set up forwarding from an Office 365 account to an external address (typically set through Outlook on the web), Outlook on the web displays an alert every time the user accesses the account. The Alert icon in the toolbar (the bell) will show that there is at least one new…
It can take up to six hours for new entries to be added to Microsoft's Address Book; the process that keeps everything in sync runs every six hours. In addition to affecting searches for contacts, this problem can prevent, temporarily, new additional accounts, such as EGAs, from being added to…
Certified Desktop is licensed and deployed to campus units by IT support professionals. Individual users who are interested in installing the data security tools that are part of Certified Desktop on their Cornell-owned laptop or desktop computer should contact local IT administrators.
CIT is…
Units agreeing to the terms of the Certified Desktop Memorandum of Understanding (MOU) will need to document a plan to implement effective data security technical measures.
For units who have signed up for Certified Desktop, the following alternative security tools may be considered acceptable for meeting compliance requirements. Units should consult with the IT Security Office on deployment and reporting considerations.
If the solution you're seeking is…
If you are using a device that has CrashPlan installed, the best way to retrieve a file is described in our Download From Your CrashPlan Archive article.
The host of a Zoom meeting can turn on the closed captioning option and can assign this role to a participant. If you have been assigned this role, you will see a Closed Caption icon in the video controls at the bottom of your meeting window.
Closed captioning can be added to Zoom meetings and webinars though a manual or automated process. For details about live automated captioning and transcripts, visit Provide Live Transcripts for Zoom Meetings and Webinars. Read below for details about providing manual captions and transcripts…
During Your Time as a Postdoc
You have the same access to email and calendar resources as staff.
Postdocs Who Have Left the University
Once you depart:
All sites across campus must include information about web accessibility in their footer. There are now two options that have been approved for the university. This is an easy and quick change you can make to your website to comply with web accessibility standards. Please check the footer options…
Before contacting your local technical support, close the app and try launching again.If this second attempt does not work, go ahead and contact your local IT Service Group.
We recommend against forwarding your Cornell email to an external address.
But we recognize that some people really want to. Here's how to set up your Google Workspace (formerly G Suite) account to forward all your email to another, non-Cornell address.
Managing A and AAAA Records to Non-Cornell Addresses
Use of Campus namespace to reference off-campus IP addresses (A and AAAA records) is a common way to set up cloud providers. We are trusting that the provider will maintain that IP and prevent others from incidentally using it. Prior to cloud…