Outlook for Windows

Microsoft's email and calendar app for Windows

Outlook for Windows is an email and calendar application used by Cornell faculty, staff, and graduate and professional students. It is one of the applications in Microsoft Office.

Outlook for Windows is free for faculty, staff, and students; see the download link in the right column.

Service Details

Audience(s):

Faculty IT Professionals Staff Students

Cost:

No Fee

Regulated Data:

See the Regulated Data Chart for Cornell policy considerations for this service.

Support Contact:

IT Service Desk

Phone: (607) 255-5500

Form to Get Help (if you have a NetID)
Form to Get Help (if you don't have a NetID)
Support Hours: Monday-Friday, 8am-6pm (Eastern Time)
Emergency Service Disruptions: After Hours Support

Outlook for Windows Articles

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Email

Attachments Not Getting Through

This article describes why some attachments don't get to the recipient and what you can do about it.

Conversation View in Outlook 2016 for Windows

The following link will take you to a Microsoft help page: View message list by Conversations But before you go, here's some additional information you may find helpful...

Don't Use Out of Office Auto-Reply with the Entire World

All the Office 365 email clients include an out-of-office assistant that responds to incoming messages with a note from you. When you use this feature, you have the option of enabling it at various levels.

Folders in Outlook 2016 for Windows

The following link will take you to a Microsoft help page: Create a Folder in Outlook But before you go, here's some additional information you may find helpful....

Out of Office Auto-Reply in Outlook 2016 for Windows

The following link will take you to a Microsoft help page: Send automatic "Out-of-Office" replies from Outlook for Windows But before you go, here's some...

Recover Deleted Email or Items (Outlook 2016 for Windows)

The following link will take you to a Microsoft help page: Recover deleted items in Outlook for Windows If you are unable to recover calendar items from the Recover Items...

Rules (Filters) in Outlook for Windows

Rules allow you to have incoming (or outgoing) messages sorted, filed, marked, or otherwise handled automatically.

Search Folders in Outlook 2016 for Windows

The following link will take you to a Microsoft help page: Create a Search Folder But before you go, here's some additional information you may find helpful....

Search in Outlook for Windows

The following links will take you to Microsoft help pages: Search and filter email Learn to narrow your search criteria for better searches

Send Messages in Outlook 2016 for Windows

Plain Text Messages To configure Outlook to send plain text messages by default: Click the File menu, then select Options. An Outlook Options dialog box will...

Share Your Mail Folder in Outlook 2016 for Windows

Sharing lets you give others access to your mail folders. You specify which folder, and the level of access, that is, whether the delegate can simply see items in a folder, or whether they can...

Signatures in Outlook 2016 for Windows

The following link will take you to a Microsoft help page: Create an email signature

Technical Details for Auto-Reply Exceptions

The Problem Joe User sets up Exchange's auto-reply feature on his account. Joe User receives a message from an e-list. Exchange dutifully sends the auto-reply to the...

View Full Headers in Outlook for Windows

If you are having problems with your email, one common diagnostic aid is a complete list of the message's headers. Headers show the path a message took to get from the sender to the recipient. The IT Service Desk or other technical support may ask you to provide a message's headers.

View Resource Accounts in Outlook for Windows

This set of steps will let you see the mailbox and calendar for a Resource Account (Exchange Group Account, Room account, or Equipment account) in your own Outlook account.

View Shared Mail Folders in Outlook 2016 for Windows

These steps will make your manager's email folders available to you automatically, every time you use Outlook. (It might not be your manager. But for this example, it makes the sentences easier to...
Calendar

Create Appointments in Outlook 2016 for Windows

The following link will take you to a Microsoft help page: Schedule an appointment But before you go, here's some additional information you may find helpful. A...

Create Events in Outlook 2016 for Windows

The following link will take you to a Microsoft help page: Create an all-day event But before you go, here's some additional information you may find helpful. A...

Determine Whether Outlook Automatically Adds Online Meetings to New Calendar Events

Microsoft recently added an option that, when set, automatically schedules an online meeting (using either the Microsoft Teams or Zoom integration) when scheduling any new event in Outlook...

Propose Meetings

The following link will take you to a Microsoft help page: Schedule a meeting with other people But before you go, here's some additional information you may find helpful...

Respond to Meeting Invitations

Meeting invitations look a lot like any other email message. The difference is that they control what appears on your calendar. So don't ignore or delete them. You'll notice that a...

Rules for Meeting Invitations (Outlook for Windows)

One of our recommendations for Calendar Harmony is that you send meeting invitation updates to all participants on all changes. This article describes how to have all meeting related messages automatically filtered out of your Inbox and into a folder just for such messages.

Share Access to a Resource Account in Outlook for Windows

By default, everyone can see the free/busy status of a Resource Account while proposing a meeting, but cannot open the resource's calendar. This procedure explains how the owner of a...

Share Your Calendar in Outlook 2016 for Windows

By default, everyone who has a Cornell Exchange account has limited access to your calendar. As they create a meeting invitation, they will be able to see (on the Scheduling Assistant tab) whether...

View Resource Accounts in Outlook for Windows

This set of steps will let you see the mailbox and calendar for a Resource Account (Exchange Group Account, Room account, or Equipment account) in your own Outlook account.

View Shared Calendars in Outlook for Windows

As you create a meeting invitation you are able to see whether others are free or busy, but you aren't able to see any other information about their schedule (such as the meeting title, who is...

Work With Resource Accounts in Outlook for Windows

A Resource Account is an object in the Exchange Calendar that represents a room or a piece of equipment. This article describes ways to use it, view it, and share it.
Sharing

Act "On Behalf Of"

Overview of Delegates and Sharing Permission Levels If your manager has granted you delegate access, you have the ability to act "on behalf of" them. (It may not be your manager,...

Overview of Delegates and Sharing Permission Levels (Outlook 2016 for Windows)

These things are easy: Sharing your calendar Sharing your mail folders Viewing a shared calendar Viewing shared mail folders But higher levels of...

Permission Levels

When sharing a mail folder or your calendar, you can choose what level of access to grant. Here's a list of the permission levels available in Outlook 2016 for Windows, listed from least access to...

Share Access to a Resource Account in Outlook for Windows

By default, everyone can see the free/busy status of a Resource Account while proposing a meeting, but cannot open the resource's calendar. This procedure explains how the owner of a...

Share Your Calendar in Outlook 2016 for Windows

By default, everyone who has a Cornell Exchange account has limited access to your calendar. As they create a meeting invitation, they will be able to see (on the Scheduling Assistant tab) whether...

Share Your Mail Folder in Outlook 2016 for Windows

Sharing lets you give others access to your mail folders. You specify which folder, and the level of access, that is, whether the delegate can simply see items in a folder, or whether they can...

View Resource Accounts in Outlook for Windows

This set of steps will let you see the mailbox and calendar for a Resource Account (Exchange Group Account, Room account, or Equipment account) in your own Outlook account.

View Shared Calendars in Outlook for Windows

As you create a meeting invitation you are able to see whether others are free or busy, but you aren't able to see any other information about their schedule (such as the meeting title, who is...

View Shared Mail Folders in Outlook 2016 for Windows

These steps will make your manager's email folders available to you automatically, every time you use Outlook. (It might not be your manager. But for this example, it makes the sentences easier to...

Work With Resource Accounts in Outlook for Windows

A Resource Account is an object in the Exchange Calendar that represents a room or a piece of equipment. This article describes ways to use it, view it, and share it.
Get Started

Set Up Outlook for Windows

Configure Outlook to access your Office 365 account.

Color Categories

The following link will take you to a Microsoft help page: Assign a Color Category But before you go, here's some additional information you may find helpful...

Contacts

Learn how to manage your Contacts list in Outlook with this guidance from Microsoft. Your Contacts list is your address book or list of people. Add a Contact Create a Contact...
Troubleshooting

Determine Whether Outlook Automatically Adds Online Meetings to New Calendar Events

Microsoft recently added an option that, when set, automatically schedules an online meeting (using either the Microsoft Teams or Zoom integration) when scheduling any new event in Outlook...

Outlook Problem: "Turn Off Forwarding" for Meetings Not Working

All three major versions of Outlook (Windows, Mac, and Outlook on the web) have a control that allows you to turn off forwarding for your meeting proposals. This prevents someone you invite from...

Outlook Problem: Delegated Accounts with Sync or Performance Issues

In certain cases, delegated accounts can experience problems with performance and synchronization: items may be missing, deleted items may remain, overall performance may suffer.

Outlook Problem: Some Students Not Receiving Meeting Invitations

All three major versions of Outlook (Windows, Mac, and Outlook on the web) have a control that allows you to turn off forwarding for your meeting proposals. This prevents someone you invite from...

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Outlook for Windows

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Outlook for Windows

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Outlook for Windows Articles

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Calendar

Sharing

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