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Support for faculty and staff network services is provided by the IT Service Desk.
Staff and faculty work with their department-based network administrator or technical support provider (TSP) for network service requests and repairs.
Monthly and One-Time ChargesStandard network ports deliver network connectivity to a single workstation, local switch, printer, server, or other network device. For the per port monthly fee, CIT supplies the network equipment and is responsible for service to the jack. CIT personnel, in…
The current technical requirements for Zoom, along with the recommendations for peripheral devices, are available on the Zoom website. If you have questions or need more information about your existing equipment or future purchases, contact the IT Service Desk.Desktop Computers (Windows and…
Other articles with tips to help you protect meetings and courses:
Yes, you can transfer files in a Zoom Chat. Please see our Transfer Files page.
This is not part of the standard license, but can be requested by staff or faculty demonstrating a business need. See our Request Large Meeting, Webinar, or Premium Audio article for more information.
This is not part of the standard license, but the feature to allow Zoom to call out to attendees may be requested by staff or faculty demonstrating a business need.See Request Large Meeting, Webinar, or Premium Audio for more information.
It is still possible for a meeting to start without you (the host), even with Join Before Host disabled.If you’ve given someone Scheduling Privilege, which allows them to schedule meetings on your behalf, when that person joins a meeting before you, the meeting will start and they will be made…
Yes, there’s a feature called “Practice Run” that allows you to test out the webinar in advance, get comfortable with the software, etc.More information can be found on Zoom’s Webinar Practice Session page.
What is the difference between a host and a co-host?A host is the “owner” of a meeting or webinar and is the person who can administer the meeting via the host controls. The host is the only person who can end a meeting or make someone else the host.
Live polls can be set up prior to a webinar, or made on the fly within Zoom. The polling feature for webinars allows you to create single-choice or multiple-choice polling questions for your webinars. Details can be found on Zoom’s Polling Help Center page.
You can install the desktop Outlook add-in to schedule meetings directly from the Outlook client (more information on Zoom's Outlook Add-in page) or you can create the meeting in Zoom and copy and paste the meeting invitation into a new message in your mail client.
Eligible RolesEmployees and students can create Cornell Zoom accounts. In some cases, the features available vary depending on the user’s role at the university.
For immediate help with Zoom, including live issues as an event is taking place, we recommend that you contact the Zoom Support page and open a chatbot session (see below for details).
Policies
Users of Cornell University’s IT resources are subject to local, state, and federal laws, as well as University IT policies. See Responsible Use of Information Technology Resources for what this means for you.
To access the My Computers page from off-campus, while traveling or from home, use the Virtual Private Network (VPN).
Go to the My Computers page.
Click View for the device you want to remove.
This page refers to eduroam passwords.
These instructions are for computers using Certified Desktop. To connect a personal device, please use our onboarding tool.
Select eduroam from the Airport menu bar.
Mailbox Size LimitsAll faculty/staff Office 365 accounts have 100 GB of mailbox storage. The vendor does not accept requests for larger mailboxes.How Full is My Mailbox?You can check how much space is left in your Outlook mailbox (whether you use Outlook for Windows or Outlook for Mac) with Outlook…
You can share the Google Docs associated with your Google Workspace (formerly G Suite) account in a number of ways. Each document can be shared with
No one
Only the people you specify (through their Google Workspace account)
Anyone who has the link to the document
Anyone
For…