Top Ten Hot IT Topics, Week of July 22, 2021
Related services: Get Support
Are you looking for help? We have rounded up last week’s top-ten most requested IT topics and common issues for you below. For each topic, there are links to support articles in case you want to read more.
Important details about the licensed software available to you at Cornell can be found at Software Licensing.
If you are an administrator who needs to activate licensed software, see Using KMS Manually to Activate Software. (Note: this content is intended for network administrators and technical support providers.)
Activate a Cornell NetID or Change the Password
Get Up to Date with Two-Step Login
Exchange Group Accounts
Exchange Group Accounts (EGAS) are useful for many campus organizations. General information about Exchange Group Accounts may be found at More about EGAs along with links to additional information.
Email for Faculty and Staff
Faculty and staff members have access to a variety of features through their Office 365 Accounts, including e-mail service. Read about Email for Faculty and Staff and learn the ins and outs of Office 365.
Email for Students
All Cornell students are assigned Cornell G Suite accounts. Visit Cornell G Suite for Students to get details about the features of this service.
The Ins and Outs of Zoom
Sketchy internet connection? Need to lower your bandwidth and data usage during all those Zoom meetings? Reducing Zoom Data and Bandwidth Use can offer you some suggestions and troubleshooting tips.
Wondering about differences between hosting roles in meetings? Zoom Host vs. Co-host describes differences between the two roles.
To answer other questions you may have, start at the IT@Cornell webpage for Zoom.
Use the Qualtrics Survey Tool
Working on a project that would benefit from the perfect survey? Cornell provides faculty, staff, and students with a powerful online survey tool for no cost. Qualtrics (Survey Tool) provides instructions for use, support resources, and highlights accessibility features.
Run your own website? Keeping a secure service for your visitors is essential. Learn how to turn your "http" into an "https" and provide better privacy and data security with an SSL Server Certificate.
Set Up Email and Calendar Clients for Two-Step Login
Two-Step Login can be used with Apple's iOS Mail and Calendar apps. View how to Configure the Apple iOS Mail and Calendar App for Use with Two-Step Login.
You may also Set Up Email Clients for Your G Suite Account.