Opsview: Accounts, Notifications, Email Contacts
This article applies to: Managed Servers
CIT uses Opsview to monitor all servers and attached services. The following conditions are monitored by default:
- Disk space
- Server down
- Networking
- CPU utilization
- Paging file utilization
- Physical memory
When a condition crosses the monitoring threshold, an email is sent either to the systems support group or to the customer contacts for the server. (Who receives the email depends on the type of issue involved.)
Log In to Opsview
- Navigate to https://monitor.serverfarm.cornell.edu.
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Click
If you are prompted, enter your NetID and password.
Note: If you see a message saying Access Denied, you may not have an account set up in Opsview. To request an Opsview account, send e-mail to systems-support@cornell.edu. Include your name and NetID.
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Change the Notifications You Receive
The list of servers for which you'll receive notifications of issues is maintained in SF info. To see the list of servers assigned to you, see the Verify Contacts for a Server procedure.
In Opsview, you can do the following:
- Turn notifications on or off.
- Define the type of alert notifications you want to receive, for example Warnings, Down, Unreachable, etc.
- Log in to Opsview at https://monitor.serverfarm.cornell.edu.
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Click your NetID.
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Click
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You'll see a profile named email for all your hostgroups. The settings in this profile apply only to you. Click the profile name.
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Change your settings:
- To turn off all notifications, in the Notify section, remove the check from Email from Master.
- To select which types of notifications you want to receive, check options in the Notify for Host On section.
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Click
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The profile will be yellow. This indicates that the changes have been made but are not yet active. Configuration changes are automatically submitted once per hour, at the bottom of the hour. After the configuration change is live, you'll need to refresh the page to remove the yellow.
Change the Email Address Used for Notifications
Opsview needs an email address to send notifications. The address can be your NetID or any other address, including a group or list or a personal address or text.
- Log in to Opsview at https://monitor.serverfarm.cornell.edu.
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Click your NetID.
- Click .
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In the Email box, enter the email you want to use for notifications, and then click .
To enter more than one email, separate them with a comma.
Android App Setup
You can use the Opsview App for Android devices.
- Download the Android App from the Android Market.
- Log in to Opsview at https://monitor.serverfarm.cornell.edu, and then click your NetID in the upper-right corner.
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Set an internal Opsview password (not your Active Directory or Kerberos password), and then click
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To use the Android app, go to https://monitor.serverfarm.cornell.edu, and then log in with your NetID and the password you just created.
Note: This page is not encrypted.
iOS App Setup
You can use the Opsview iOS app.
- Download Opsview for iOS from http://www.opsview.com/resources/downloads/opsview-mobilen.
- Log in to Opsview at https://monitor.serverfarm.cornell.edu, and then click your NetID in the upper-right corner.
- Set or Reset your internal Opsview password (not your Active Directory or Kerberos password), and then click .
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Once the app is downloaded, open Opsview on your iOS device, and then tap the gear icon on the top-left corner to open the App Settings.
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On the Settings page:
- Under Opsview System Authentication enter your NetID in the Username field and the password you created in Step 3 in the Password field.
- Under Opsview System Connection, in the Hostname field, enter monitor.serverfarm.cornell.edu.
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Tap Done when complete.
Request an Additional Opsview Account
When a managed server in the server farm is set up, the area manager, technical contacts, and watchers (listed in SF Info) are given Opsview accounts to monitor the server. To request an additional Opsview account for a server, send e-mail to systems-support@cornell.edu. Include your name and NetID.
Important Opsview Terminology
Host: Any monitored device with a specific address. While this often will refer to a single system or device, it could be configured to check on a number of web sites or databases that cross many devices. In that context, a host would refer to the specific one these tests are run from.
Service: A combination of a host and a service check. For example, sf-mbx02 CPU is a service. In Opsview, a service alert is an alert on a specific check on a specific host. (This differs from standard Cornell terminology where a service refers to something like Kronos or Exchange.)
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