What CU Print ProvidesToner cartridges: All models (BW, Color, MFP). Supplied by Toshiba under the service contract.Waste toner bottles: Color and MFP devices only.Replacement parts: Fusers, drum…
When to Escalate to ToshibaOpen a Toshiba service call when:A hardware component has failed (fuser, drum unit, feed rollers, internal mechanism) and the device cannot be restored through standard PM…
Diagnosing Card Reader ProblemsSymptomFirst StepsCard hover produces no response (no light, no sound, no screen activity)Check physical USB connection between reader and printer. Reseat the cable. If…
Accessing the PaperCut Admin PortalConnect to the Cornell campus network (or CU VPN).Navigate to printing.cornell.edu:9192/admin.Log in with your assigned user and password. If you receive an “access…
Device Categories and Naming ConventionQueue suffixDevice categoryCapabilities-BWBlack & white laserPrint only. Letter and legal paper. No ledger, no scan.-CColor laserPrint only. Letter and…
Visit FrequencyFall and Spring semesters benefit from biweekly preventative visits to printers. During the first week of classes, before midterms and finals, visits to high-volume areas should be…
SpotlightsCertified for Impact: expanding her already strong expertise in UI and frontend development, Jane Henion earned her Nielsen Norman Group (N/Ng) UX Specialist certification, deepening her…
Step 1: Submit an offboarding requestSubmit a CIT Offboarding Request, providing the department, supervisor’s name, and end date. This process handles the return of CITSG-managed computers and…
If you are configuring a newly migrated e-list, refer to Step 4 of the Migration Checklist for important information.Access List SettingsLog in to SimplelistsSelect an e-list to manageSelect manage…
Moderation in Simplelists is different from Lyris.Simplelists' moderation options are more complex than Lyris'Simplelists does not have per-member moderation bypassSimplelists does not have number…
Which E-Lists do I own?You can look up ownership with the Cornell University E-List Service.Where are my Simplelists e-lists?Learn how to navigate Simplelists to find the e-lists you manage.Why can't…
Step 1: Disconnect VPN and Turn Off WiFiOpen the "Cisco Secure Client" application and click the disconnect button if you are connected.Open the System Settings panel and select Wi-Fi.Turn off Wi-Fi…
Step 1: Disconnect VPN and Turn Off WiFiOpen the "Cisco Secure Client" application and click the disconnect button if you are connected.Open the quick settings panel (network, sound, and battery) and…
Subscribe to an E-ListFor e-lists that allow self-subscription, follow the instructions below, otherwise contact the administrators of the e-list for assistance.If you know the name of the e-…
If deleted, survey results in Microsoft Forms can't be recovered by administrators or Microsoft. Take one or more of the following actions to prevent the accidental loss of survey results.Always…
Preparing a List From LyrisIf you are copying members from Lyris, first export the list of members from Lyris, saving the export as a CSV format file on your computer. Then follow the steps below for…
You can configure your e-list to allow members to add themselves to, and remove themselves from, your e-list.Log in to SimplelistsSelect an e-list to manageClick manage lists from the menu on the…
This page provides background about prompts the Cornell community will soon see in CUWebLogin to change their passwords, if they have not done so since February 14, 2026.If you prefer to change your…
Set a Custom Auto-Notification on Your Lyris E-ListAfter setting an auto-notification on your Lyris e-list, anyone who attempts to post to that original version of your e-list will receive your…
OverviewSimplelists e-lists have a default welcome message that is sent to new members. If you don't want this default message sent, you can delete the welcome message from the e-list configuration…