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When installing the Mac CU VPN client, you receive an error that the vpn.pkg file is damaged. How to Solve this Problem The error message is misleading. The installation package is not damaged. However, a security setting on your Mac is preventing the client installation. To solve this…
Users who are designated as Space Administrators for a space have access to a number of functions that space users do not, including controlling access for the space and configuring a theme for the space. Space administration tools are located in Space Tools found in the lower left corner…
Zoom Standards-Based Video Conferencing Use Cases Casual, on-the-fly Instant Messaging (IM) Yes No Casual, on-the-fly audio chat No No Casual, on-the-fly video chat
The following link will take you to the vendor's help documentation: Zoom Video Tutorials
Zoom offers a variety of learning options for users:
Zoom's user blog has a great post on Best Practices for Conducting Successful Meetings. LinkedIn Learning has a 45-minute video on Starting and Running a Zoom Meeting. If people will be hearing you speak, be sure to turn off notifications from messaging and other apps on your computer before the…
In general: Students can only create Cornell Zoom recordings in local storage (not Zoom Cloud recordings). Faculty and staff who attend a meeting can create recordings in local storage if the host has given them that permission. Faculty and staff who host a meeting can choose local or…
The following link will take you to the vendor's help documentation: Zoom Screen-Sharing Help Topics
In response to reports of audio quality issues in Zoom meetings, investigation has turned up a range of causes, rather than a single issue within the service. The vendor has suggested that it's possible some of the reported issues may be related to running older versions of Zoom. If you encounter…
The following link will take you to the vendor's help documentation: Zoom Host Controls Help Topics
The following link will take you to the vendor's help documentation: Zoom Scheduling Help Topics
Schedule a Zoom Meeting Go to your personal Zoom Meetings page (link opens app), where you can:
The following links will take you to Zoom's documentation:
Be sure you have logged in to the Cornell Zoom website before joining Cornell-related Zoom meetings or webinars. Joining a Zoom meeting or webinar is generally as easy as:
A meeting is a Zoom event where one person is the host and all other participants have equal footing. The host can share hosting responsibilities with other participants. Any participant can share their screen. A basic meeting can have up to 300 participants, and a Large Meeting option for up to…
Zoom client software is available for Windows and Macintosh desktop computers, Apple iOS devices, and Android devices. After you have installed Zoom, you can access Zoom either through this URL (link opens Cornell Zoom website) or using the client application on your computer or device.
To activate your Cornell Zoom account:
To access the My Computers page from off-campus, while traveling or from home, use the Virtual Private Network (VPN).  To see the devices you have registered on the network, go to the My Computers page.
When you first connect a device to the network using your NetID, the device is registered to you and you receive an email confirming the registration. You may receive an unexpected registration notice if:
If Cornell receives a Digital Millennium Copyright Act (DMCA) notice for an IP address and/or a computer system registered to you, your account will be submitted to Network Quarantine, which restricts network access for the device identified in the DMCA notice.

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