Content (1009)
Slowness, Zoom issues, and other problems on MacOS (April 2026)A recent update to the Cisco client has caused performance issues on some MacOS devices. If you use VPN from an un-managed device (a computer not administrated by Cornell), CIT recommends deleting the Cisco Secure Client Socket Filters…
CIT's Audio-visual (AV) Installation service installs AV technology into conference rooms, offices, classrooms, auditoria, and other spaces on campus. In learning spaces, this technology enables in-person instruction, hybrid modalities, and remote presenters and participants. Out of the…
Room Schedulers provide small touch panels that display the status of a room's calendar and can be used to reserve rooms.Crestron is the vendor that supplies the TSS series of touch screen room schedulers, including 7" and 10" models. The Schedulers are compatible with Cornell's Microsoft 365…
Cornell's Video Platform Service (VPS) is a centrally-provided system for university departments and groups to store, archive, catalog, and publish large numbers of videos and other media collections for the web.
Video on Demand media owners: upcoming changes media retention guidelines will restrict how long unwatched content can be stored in the service. In general, to maintain playback quality, media should be viewed more often than once every two years and, to avoid removal of unplayed content, more…
On Tuesday, April 28, CIT planned to implement an updated, more secure version of Duo multi-factor authentication (MFA) for Microsoft applications on desktop and the web. This change will be re-implemented at a later date.
Cornell has contracted with Pantheon, to provide a Drupal and WordPress hosting solution to campus. Pantheon is a container-based, cloud hosting solution, that allows for easy scaling (depending on the service plan chosen), nightly backups, SSL, and offers 24/7 Priority support to Cornell…
There are three distinct types of Resource Accounts:Room AccountA mailbox assigned to a meeting location, such as a conference room, auditorium, or training room. Include a room account as a resource in meeting requests to reserve the room for your meeting. Most units have rules about naming and…
Endpoint Protection software protects your computer from viruses and other malicious software and can help contain threats.
CUWebLogin allows you to access restricted web pages.
Welcome to Computer Hardware Repair The Hardware Repair News public Confluence page has solutions to known or common hardware issues.We are located at 337 Pine Tree Road (East Hill Plaza)Normal Business Hours: Monday through Friday, 8am to 4:30pm
Calendar is the calendar app included with Mac OS X. Using Apple Calendar, Apple Mail and Apple Address Book provides some - but not all - of the functionality of Outlook or Outlook on the Web.
Cornell Secure File Transfer is a secure method for transferring files smaller than 5 GB and allows anyone with a Cornell NetID to send and receive files. Cornell community members can add an external user to a whitelist in Cornell Secure File Transfer so that an external user can also send…
Outlook on the web can be used by anyone whose account is on Microsoft 365.You can choose to use Outlook on the web exclusively. Or you can use it when you're away from your own computer and use another email application, such as Outlook or Apple Mail, the rest of the time.Log in to Outlook on the…
We strongly recommend opting in to Two-Step Login for Microsoft 365 for additional security. This is separate from two-step for CUWebLogin.
The IT Service Desk can answer your questions about Cornell's IT services, help you troubleshoot, report issues that you're seeing, and more.Think a service might be broken? Check the IT Alerts page.
Confluence is useful for:Collaboratively authoring or editing documentsMaking information easily accessible on the webManaging revisionsControlling who has access to your informationWorking on projects with geographically diverse groupsConfluence limits file sizes to a maximum of 15MB. We recommend…
Cloudification is the conversion of applications, data storage, and compute cycles to take advantage of cloud computing. CIT offers a Cloudification service to help the Cornell community move to powerful, low-cost cloud infrastructure services. Cornell has enterprise agreements with …
Special Interest Groups, commonly referred to as SIGs, are formal IT@Cornell communities sharing an interest in or experience with specific technical areas. They are cross-departmental, cross-discipline, and not just for staff.
Simplelists, a new platform, replaced Lyris and became Cornell’s new e-list service in August 2026.