Your first line of defense for general questions about e-lists is this web site.

The second source of wisdom is the IT Service Desk.

If you have questions about a particular list, contact the e-list administrators by sending an email message to owner-listname@cornell.edu 

where listname is the name of the e-list, including the hyphen and the letter L at the end of the list name. For example, owner-sheep-shearing-L@cornell.edu 

If you do not get a response within two business days, contact the IT Service Desk.

If you are a list administrator with questions or problems, first consult with the list's owner. If you are the owner, or if questions remain, send an email message to listmgr@cornell.edu 

Include your list's complete name, your NetID, and any error message or other details you can provide.