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You must be on a campus network or using CU VPN to use this procedure.
Log in to the CU Print web portal with your NetID and password.
The Summary page will open, showing your account balances and recent activity.
Background
For many years, Net-Print has been Cornell's campus-wide printing service, allowing you to print from anywhere to nearly 200 printers. The system grew and evolved over the years, as these things do, and the seams started showing. In addition, the printers were owned and maintained by…
You can have one or more CU Print accounts. There are three types of accounts:
To print while NOT on the Cornell wired or wireless network, you must connect to the network using Cornell's Virtual Private Network (CU VPN), a service that authenticates your identity and affiliation with Cornell using your NetID and password, and then sends all your Cornell-related…
Individual accounts cannot be transferred or used by another individual.
It is your responsibility to keep your password secure (please visit our Strong Passwords article for suggestions) when leaving a computer. Failure to do so may allow others to print on your account.
Cornell has partnered with the PrintReleaf global reforestation program. CU Print uses PrintReleaf Exchange technology to measure monthly campus paper consumption. To help offset the CU Print carbon footprint, an equitable number of trees are planted at global reforestation projects around the…
In order to install CU Print, submit print jobs, or use the CU Print web portal, you must be connected to the campus network (wired or wireless) OR use the CU VPN service to connect.CU Print is currently supported for:
Microsoft Bookings is an online and mobile app for departments and units that provide services to customers on an appointment basis.
Please contact your local IT Service Group. Each department has made local decisions about what settings are configurable by individual users, so we cannot provide “one size fits all” instructions here. Your local support will be able to assist you.
Please also see
Keep Malware (Viruses, Trojans, Worms) Off My Computer
Report Security Incidents (Compromised Data, Virus, etc.)
Store Confidential Data
TipsInstructors: for information on how to teach remotely, visit the Center for Teaching Innovation’s Online Teaching.Employees: See what other tools can help you work remotely.Our friends at Stanford have put together a quick set of tips on remote meeting etiquette.
Background
In 2019, changes were made to the process for updating applications and operating systems on Mac devices. The process requires fewer prompts and user interruptions during the management, installation, update, and patching of operating systems and installed applications.
Option 1: User-…
This page is intended for technical support providers. End users do not need this information.
User Experience
A few users have reported getting an error when re-installing Box Drive on Windows 10.
This information is intended for IT or facilites staff. End users should contact local IT or facilities staff.This document is intended to provide information about Wi-Fi and other RF technologies and standards, and to outline recommendations and best practices for…
User Experience
The Remember me for 24 Hours or Trust browser checkboxes do not work with Safari 13.0.4 and up on devices running macOS Mojave 10.14.
Solution
There are two options:
Switch to a different browser, such as Firefox or Chrome.
OR
Complete the Two-Step Login…
Sign in to Team Dynamix as a user.
Click the Desktop tab.
In the gray menu bar, click New Desktop.
Give your desktop a Name.
Click Save.
On the Content tab that opens, click Edit Layout and select a design.
In the Available Content section, you will see the various content types (like…
This assumes you have already logged in to the Ticket Console.
This assumes you have already logged in to the Ticket Console.
In the gray toolbar, click New, then select the desired form (Incident, Problem, etc.). A blank ticket will open.
Enter information in the available fields.
When finished entering information, click Save at the top of the…
This assumes you have already logged in to the Ticket Console and the ticket of interest is visible in the console.