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Service Changes Effective August 1, 2023.
How print jobs are released to a printer
Updated refund policy
Price increase to cover rising costs
Price decrease for printing two-sided
The $15 print allocation per year for all matriculated undergraduate, graduate, and professional students will…
User Experience
I've authenticated, but the printer icon in my dock is bouncing and it says my job is "held for authentication."
How to Solve this Problem
If you entered your Name or Password incorrectly, a printer icon in your dock will start bouncing to get your attention.
Should you no longer need to use CU Print printers, you can uninstall the software.
If you will be doing all or most of your printing to CU Print printers, you can set one of the CU Print queues as your default. You still have the option, every time you print any document, to specify a different printer.
If you frequently print to non-CU Print printers, the procedure described…
CU Print is replacing Net-Print as the service that allows you to print from your computer (or a lab computer or a friend's) to a number of printers on campus. You'll send your print jobs to a print queue for either black and white printers or color printers. Then, when you are standing in front of…
Previously, Zoom offered a Plug-in for Outlook that is no longer supported by Microsoft and Apple. This Zoom plug-in is deprecated and any remaining copies should be removed—follow the instructions under Remove the Deprecated Zoom Plug-In for Outlook below.
You must be on a campus network or using CU VPN to use this procedure.
Log in to the CU Print web portal with your NetID and password.
The Summary page will open, showing your account balances and recent activity.
Background
For many years, Net-Print has been Cornell's campus-wide printing service, allowing you to print from anywhere to nearly 200 printers. The system grew and evolved over the years, as these things do, and the seams started showing. In addition, the printers were owned and maintained by…
You can have one or more CU Print accounts. There are three types of accounts:
To print while NOT on the Cornell wired or wireless network, you must connect to the network using Cornell's Virtual Private Network (CU VPN), a service that authenticates your identity and affiliation with Cornell using your NetID and password, and then sends all your Cornell-related…
Individual accounts cannot be transferred or used by another individual.
It is your responsibility to keep your password secure (please visit our Strong Passwords article for suggestions) when leaving a computer.
Cornell has partnered with the PrintReleaf global reforestation program. CU Print uses PrintReleaf Exchange technology to measure monthly campus paper consumption. To help offset the CU Print carbon footprint, an equitable number of trees are planted at global reforestation projects around the…
In order to install CU Print, submit print jobs, or use the CU Print web portal, you must be connected to the campus network (wired or wireless) OR use the CU VPN service to connect.
CU Print is currently supported for:
In RingCentral, the Contact list includes everyone in the Cornell directory. You can also add personal contacts.
In RingCentral, the Contact list includes everyone in the Cornell directory and anyone you have added manually as a contact.
It is easier to use the Contact method of dialing (see our Create Contacts and Call Contacts articles) for people with Cornell extensions and contacts you have added.
Microsoft Bookings is an online and mobile app for departments and units that provide services to customers on an appointment basis.
You can use an iPad, Android tablet, or any computer to access Apps on Demand as long as you have connection to the internet.
Apps on Demand uses Amazon’s AppStream 2.0 to provide Microsoft Windows computer applications via web browser through Canvas.
Apps on Demand works best with the Google…
Please contact your local IT Service Group. Each department has made local decisions about what settings are configurable by individual users, so we cannot provide "one size fits all" instructions here. Your local support will be able to assist you.
Connect to a Zoom Meeting
To attend a Cornell Board of Trustees meeting using Zoom, you'll need to click the link in the meeting invitation that was sent to you. If you can't locate this information, contact the person coordinating the meeting.
Note: If you haven’t joined a Zoom meeting…