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The switchhook is the push button on the phone cradle. On an analog phone, you will use it to activate certain features and to disconnect calls.
Programmable Features
Send All Calls
Works only if the extension is in a Call Coverage Group.
Note: Send All Calls overrides forwarding.
I have to submit a Telephone Issue Request. Where can I get one?
Use the Telephone Services form to submit telephone problem information to the Request Fulfillment Team.
How long does it take to complete my phone/data request?
The standard turnaround time is 5 business days or less.…
All my calls go directly to my voice mail, or to another extension; my phone never rings even once. What's wrong?
Have you checked to be sure that Send All Calls or Call Forwarding is not active? To clear these features:
Get a dial tone
Press #6 (to cancel Send All Calls)
Get dial tone again…
Dial *9 to access this system-wide list of speed-dial numbers from an analog or digital phone on campus.
This page describes the special handling required to back up encrypted volumes, which are “containers” that hold encrypted files and folders.Another method is Whole-Disk Encryption (WDE). If you use WDE, no special procedures are needed, assuming you have entered the WDE password or passphrase when…
It is possible to include certain files and exclude others from backup using include/exclude rules. This article covers including files. We have a similar article on how to exclude files from backup.
If you see “TCP/IP Invalid Host Name” when you try to run the TSM GUI Client, this usually means that the name of the EZ-Backup server is not configured correctly in your TSM preferences. To check and/or change the name of the EZ-Backup server in your TSM preferences, do the following:
Elsewhere, we describe how to create rules to include files and how to create rules to exclude files.
Start up the TSM Backup Client (Start - (All) Programs - Tivoli Storage Manager - Backup Archive GUI).Click Restore.Click the plus sign next to File Level to expand the item.Single-click (to highlight/select) the filespace of interest (for example, \\wintest\c$ ). (Note: Do not click inside the…
Once a filespace is deleted, all backups in that filespace are immediately and permanently removed from the EZ-Backup server. There is no possibility of accessing the backups after they are deleted.
If you experience problems (as described below), use the Setup Wizard available in the TSM Backup Client.These procedures require full administrator privileges and may require a reboot of the system.
The documentation that is installed with TSM GUI client has an excellent section that features a step-by-step procedure for restoring files and/or folders from backup. To view this section of the documentation:
It is possible to include certain files and exclude others from backup using include/exclude rules. This article covers excluding files. We have a similar article on how to include files for backup.
CIT is working with local IT support to move all Mac users from EZ-Backup to CrashPlan. Check with your local technical support provider to learn about the plans for your unit.
Start up the IBM Storage Protect Backup-Archive GUI (From the Start Menu, select IBM Storage Project, then Backup Archive GUI).If prompted to login check that the User id field shows your EZ-Backup Node Name, then enter your current password, and click Login.When the GUI opens, from the Utilities…
User Experience
Attempts to start TSM Scheduler service fail, with following messages written to the TSM Scheduler Log:
MM/DD/YYYY hh:mm:ss ANS0299E Scheduler cannot be started manually because the value of MANAGEDSERVICES option is SCHEDULE.
MM/DD/YYYY hh:mm:ss Scheduler has been stopped.
User Experience
User is attempting to use the "Point-in-Time" restore feature of the TSM client (usually by clicking on the prominent "Point in Time" button in the Restore window of the Backup-Archive GUI client). User does not see expected list of files and/or directories to select for a…
User ExperienceWhen attempting to restore files on a Windows 7 system using the TSM GUI Client, you find no files in the “My Documents” folder shown in the TSM GUI Client; ORcan’t find the “My Music” / “My Pictures” / “My Video” folders in the TSM GUI clientHow to Solve this…
The TSM log files can be found in Library -> Logs -> tivoli -> tsm.Double-click dsmerror.log.The oldest entries appear at the beginning of the file; the newest entries appear at the end.If there is an error with a recent timestamp on it, you are having trouble with TSM. Email the following…