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Before you begin, make sure that your new device has Beyond Identity already installed – this will save you some time. (See Step 1 on this page if you’re unsure.)
If you collaborate on documents stored in Cornell Google services like Google Drive, check to make sure that nothing you need was shared by someone who has left the university.
If you are looking for information about what to do if your Google Workspace account was deactivated in November, but you still need to download data, please see the Google Account Deactivation page.
The Microsoft 365 Home page was recently updated to make it faster and easier to find the files you and your collaborators are working with. It has a Recommended section that lets you know about activity you may want to be aware of. It includes files you've recently shared, files that…
If you need to replace the device you use with Secure Connect, contact your local IT Support Group. You must have access to both devices in order to add Secure Connect to your new hardware.
A new, faster Teams app will soon be available. New Teams will also streamline and focus the look and feel of notifications, search, messages, and meetings. When it becomes available, estimated sometime in November 2023, it will be possible to try it by flipping a toggle in Teams, then switch back…
What Vended Products Need a Review Under University Policy 5.12, all vended products used at Cornell should meet the current Web Content Accessibility Guidelines standard. This means all vended products should undergo a review process, whether by the unit that intends to use the product or by the…
How the Search Works (OR operator) By default when you put in several words, the search engine looks on IT@Cornell for pages that have any of those words in them. If you search for Microsoft office the results will show if they have the word Microsoft OR office in them.
Cornell's Microsoft OneDrive file storage and collaboration service has experienced major improvements in speed, organization, and personalization. OneDrive is integrated with Microsoft Teams and other Microsoft 365 services, and can be accessed through Microsoft Office apps or directly at onedrive…
The Strategic Storage Initiative, launched in 2021, continues its efforts to provide services that meet Cornell's storage needs in a financially sustainable manner. Over its history, the project has implemented processes that help manage storage use. These include:
"My Drive" is For You - Not For Projects In a shared project, it is common for people to share content in someone's personal Cornell Google Drive. With all of the information in one location, everyone feels secure that all the materials are gathered up in a safe place. Then a project member…
The updated IT@Cornell website (it.cornell.edu) went live after the close of business hours on Monday, September 25, 2023. The launch concludes the new site project, which began late in 2022. The new version of the website runs on Drupal 9, a supported version of the web platform that brings…
Ben Maddox, the chief academic technology officer at New York University, has been named chief information officer for the Ithaca campus and Cornell Tech. He will begin his new role November 6, 2023. As CIO for the Ithaca campus and Cornell Tech, Ben Maddox will create a more agile and innovative…
HTML-Formatted Email HTML formatted email is the default for most email clients, including Outlook on the Web. Sending email to a non-Cornell address Your URLs will not be formatted by Safe Links when you send an email.
Malicious WebsiteA warning appears when the clicked URL points to a site that has been identified as malicious. 
About Safe LinksSafe Links checks links in emails both as they arrive to your mailbox, and when you click on a link. If a web site is compromised after you received an email, but before you visit it, you gain an extra level of safety.With this enhancement you may notice the following:
Secure Connect enables you to use your fingerprint or your facial features (your biometrics) to log in to services that require your NetID and password. On Windows, you may know this feature as Windows Hello. On Mac, it’s called Touch ID. Increasingly laptops, smartphones, and other devices include…
Biometric verification uses physical characteristics of a person to verify their identity. The fingerprint login or facial recognition you might use on your smartphone or computer are examples of biometrics. On Windows, you may know this feature as Windows Hello. On Mac, it’s called Touch ID.
Over the next two months, SiteImprove will migrate away from Classic QA reports, replacing it with Dashboard Reports.

At Cornell we value your privacy. To view
our university's privacy practices, including
information use and third parties, visit University Privacy.