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Cornell's commitment to privacy has not changed as a consequence of offering Google Workspace, a cloud-based service.
As with all decisions that Cornell makes regarding information technologies, privacy and security are key elements. In addition, Cornell remains committed to freedom of…
Yes. The Remember me option uses "first-party" browser cookies, which are not typically blocked. (This option is labeled Trust Browser for CU VPN and other non-website logins that do not support Verified Push.)For more about using Duo Push, visit Login Using Duo Push for Two-Step Login.
Cornell provides licenses for Spirion to be installed on Cornell-owned computers only, including those not located on university property. For example, if the computer at your house is owned by Cornell, you can install Spirion with a Cornell license. Discuss this with your local technical…
Go to the Device Management Portal
To add a new device to Two-Step Login, begin one of two ways. Either:
Go to the Device Management portal using one of the following methods. Either:
When you have a new smartphone, there are a few steps you need to take to setup the phone you're using for your Two-Step Login account. What you do with your account depends on whether or not you kept your phone number or if you have a new number on your new smartphone.
Go to the Device Management Portal
To add a new device to Two-Step Login, begin one of two ways. Either:
Go to the Device Management portal using one of the following methods. Either:
Go to the Device Management PortalGo to the Device Management portal using one of the following methods:
Use Append Mode Authentication
Some campus IT services, such as Desktop Everywhere using the VMware Horizon View client, do not support a web interface to specify how to complete the second step of authentication.
If you enter just your NetID and password with these non-web apps, Two-Step…
Get a Passcode from a Hardware TokenAcquire and enroll a hardware token that will display a passcode with a simple button push.
During Fall 2025, Cornell is retiring the Duo Phone Call and
During Fall 2025, Cornell is retiring the Duo Phone Call and
You can grant others permission to see your calendar. You choose the level of detail (when you’re free or busy, the subject of the event, or the details of the event). You also have the option of marking a calendar item as Private; this removes all privileges except seeing that you are busy for the…
I'm trying to use a hardware token but no passcode appears when I press the token's button.Solution: Either the battery is dead or the token is damaged. You will need to replace the token.
You can use Two-Step Login when you travel internationally to countries, other than those listed below. Even if there is no cell or data service available for your smartphone, you can still use a hardware token to generate a passcode.
If Two-Step Login displays the message Account Disabled when you try to log in, contact the IT Service Desk to unlock your Two-Step Login account.
User Experience
I need to use Two-Step Login but I don’t have access to any of my enrolled devices or any passcodes. What should I do?
Solution
The IT Service Desk can issue an emergency bypass code that will allow you to log in up to ten times over the next twenty-four hours. To…
Remove the missing device immediately from Manage Your Two-Step Login using another device that you have enrolled. For details, follow the steps at Remove a Device from Two-Step Login.
Skype for Business has been replaced by Microsoft Teams.
By default, Skype will start automatically when Windows starts. You can change this setting.
You will not be able to enable FileVault on a computer that is managed by Cornell IT staff, because encryption will already be setup. If you are not sure whether your computer is managed, please contact your support provider.
To enable FileVault on a non-managed Mac computer,…
Adobe Acrobat Pro is a fully-featured PDF manager. With it, you can open, create, and edit documents in PDF format.